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12-01-2011 10:11 AM
I recently had to replace the hard drive my pavillion dv6500 entertainment pc.
Since i have done this the webcam isnt registering in any programs, I prosume I just need to install drivers.
When I go on the HP website I can find my computer and the section with all the drivers but i cannot see any webcam driver.
Could someone please give me a link to where I can find a solution or tell me if I'm missing something
Thanks in advance
12-01-2011 10:15 AM - edited 12-01-2011 10:17 AM
I believe you just need to install the Cyberlink YouCam software.
If you post your product code from the sticker on the bottom of your PC, I can tell you exactly what model dv6500 you have and send you the link to the support and driver page specifically for your notebook.
05-21-2013 02:24 PM
I see that you are having problems with the webcam on your HP computer. I would like to help with this issue but I need some information.
Can you provide the model and product number of the computer? Here is a link that shows how to find that information.
05-21-2013 10:06 PM
Thanks for helping !
The general model number which is listed under the computer is Pavilion dv6500 Notebook PC, but the exact model is Pavilion dv6624ca Notebook PC. And the product number is GS823UA#ABC.