HP Support Forums
Join in the conversation.
05-01-2012 11:20 AM
I purchased a brand new HP Pavillion dv6833us from Circuit City about 3 years ago & the battery died within the first year and would never hold a charge well. I couldn't afford to replace it until now, but as I was looking up the number from the battery which came with it (PN 446506-001 / HSTNN-FB42), according to the HP Notebook Compatibility Chart this wasn't the right battery for this notebook to start with! Gee... no wonder it wouldn't work right or charge properly. According to the chart, what it should have come with is a MU06 - not the EV06 it came with. The Description on the EV06 even has a note at the bottom which says, "not compatible with dv6000 series."
This has me pretty fed up & disappointed with HP over this & I'm to the point of, instead of bothering to upgrade it from Vista to Win 7, just pitching it and getting a Toshiba. Don't get me wrong - aside from the wrong & non-functioning battery and being stuck with Vista, it has worked just great & still does. But with the expense of the correct replacement battery and the other parts I will need to upgrade, it would almost be cheaper to buy a newer one on sale... one with the right battery in it to start with!
05-01-2012 02:18 PM
The dv6833 was a performance multimedia machine in the day. You can buy "a" laptop for $350 but to get all the features you have become used to having you will have to spend $6-700 at least. You can get a battery and a copy of Win7 Home Premium 64 bit for maybe $200. Having said that, on the Intel dv6000 series you can "probably" get another couple years out of it. If it were an AMD I would tell you to get a new one for sure. 3 years is about my comfort zome with a laptop and I just this weekend replaced my 3 year old machine with which I was well pleased with a new 3rd gen i7 model and am so far happy with it, too. The current top of the line laptops are amazingly fast.
10-08-2012 06:28 PM
If you already have checked the problem is not the battery ( usually when the battery is new or when the battery is charged on another notebook), or the AC to DC converter, then you must check this first:
1) Remove your battery,
2) Unplug your power cord from the notebook,
3) Push the power button for 15 seconds (if necessary you can hold down for 1 minute),
4) Plug the power cord into the notebook,
5) If the power led is on, your power adapter is probably working,
6) Push the power button,
7) If the computer powers on, your power adapter is probably working ( it's more certain than before),
8) Try to use the computer,
9) After Windows finished the entire start up process, you must insert the battery,
10) It's expected that the battery icon shows charging.
If it happens to you, therefore the problem is in the motherboard. The exact point it is in the IC responsible for check and control the status of the battery. Up to know I don't know where is located the fault IC. This fault IC is a Voltage Comparator, usually it is an Operational Amplifier.
If you remove the powerplug the computer will start to drain the battery until the end, but if you reinsert the powerplug the computer WILL NOT detect, and it will continue to drain the battery until the end.
If you remove the battery with the powerplug inserted, the computer will turn off, cause it doesn´t recognize the power source from the cordplug.
Remove the power plug, insert it again without the battery and the computer must be able to turn on.
If you turn on the computer, and after this you insert the battery than the computer will start to charge the battery.
A) To charge the battery you must insert the battery after the computer it is on.
B) To use the battery power you must disconnect the power cord, but you won't be able to charge it until you turn off the computer and remove the battery, and to follow the step A.
I verified that the problem happens to all DV6000 ( DV60xx ), DV6100 ( DV61xx ), DV6200 ( DV62xx ), DV6300 ( DV63xx ), DV6400 ( DV64xx )and DV6500 ( DV65xx ) series.
My case is a HP Pavilion DV6104eu, that I bought in UK.