cd/dvd drive not recognized in device manager anymore

[drod131-]

ok running windows vista.  i put a cd in it sounds like its spinning up then stops. ive tried the microsoft auomated fix it program. it says did not detect drive. tried to reseat the darn drive..and nothing. tried the whole registry edit and nothing.. finally did a factory restore and still notihing. i cant re install drivers cause there nothing there in the device manager to re install. someone please help. if i cant burn cds, which at one point i did, imma lose my mind. i love my jjams! i have a hp pavillion dv9000.  ive looked at all the other post to get ideas and still havent got it to work. didnt install any programs to have a conflict with the drive. SOMEONE PLEASE HELP I CANT TAKE IT NO MORE. lol

Kudos! Thanks!

[pib]

Sorry no help just empathy, have a 9000 as well, all working fine until this weekend.  Tried to install software and won't read DVD, same symptons as yours.  Look in device manager, mine reposrts the DVD writer with a yellow tag and says driver is defective.  Got that far, uninstalled driver and when I rebooted wizard tells me that the driver is defective.  Don't know where to get an uncorrupted copy from.  If you find out can you let me know, please.  Happy New Year!!!

[coolcor]

I have had the same problem with the dvd drive for a while.

doing the steps on the microsoft sopport page did fix it for a day a couple of times but now it doesn't seem to do anything anymore. i've been thinking of upgrading to windows 7 do you think that would help?

any help on this would be greatly appreciated thanks

[Fast96]

I bought a used dv9720us, that was inoperable. I somehow (trial & error) got the windows 7 64bit dvd to boot and install to the new 320gb HDD. That was 12/13/09. Ever since then the DVD drive hasn't worked, and I have tried installing XP Pro and windows 7 many different ways to correct the issue. I have even purchased the recovery DVD set from HP, cleared the HDD using another computer, but CANNOT get the drive to work. I have updated the bios to F.32 but can't get the unit back to factory specs.  Currently I am running windows 7 64 bit installed from a USB flash drive, and set up following the directions I got here on the software forum. I don't own Vista, except this computer and a Toshiba laptop, so no install disk.

I will post the link to the install and driver chioces after I post this.

The only thing that isn't working now is the DVD drive. EVERYTHING else works great. WIndows 7 64bit is awesome.

This laptop is awesome, for what I have invested. I have an external DVD drive I use when necessary.

I just wish HP would make the bios more flexible and informative.

windows 7 article here http://h30434.www3.hp.com/t5/Operating-systems-and-software/Windows7-Upgrade-Guide-for-dv6000-dv9000...

[30katzmeow]

I could not see mine prior to installing windows 7 and still cannot. I am not sure what the problem is but is a real pain.

[Big_Dave]

Enter the bios area at boot time and look to see if the bios is detecting your CD/DVD drive. If no, then you have a hardware issue. If yes, the bios does sees your CD/DVD drive, then you probably have a driver issue.

[tazman27]

Replaced drive twice one used and one New and still get same problem. Reinstalled entire hard drive data(reformatted)including secure area. Last time got half way through reinstalling system files from original disk and drive stopped reading again. Any ideas?

[Comptronic]

I have laptop running Windows XP. I just scan for hardware changes in the Device Manager. That fixes the problem, until the next time I boot up, then I have to perform the same steps over again. This corrects the problem all the time.

[travelr64]

You can update the driver in device manager>properties.  But I doubt the driver was the original problem.