dv5 boot-up problems and crashing. [ Edited ]

[SirSandslot]

i order a dv5t laptop for Chirstmas. i just opened it today, turned it on and used it for about 3 hours i turned it off for about 2 hours. and it would not boot.

all the lights would come on ,but the monter did not come on.it Hard drive LED would light up orange 1-7 times then turn off.called HP for help, they dont know whats wrong with it, and are sending me a repair box.after 3 hours of not messing with it i truned it back on and it booted,but after about 10-15 mins got the blue screen of death and the mute LED is Orange all the time.restarted and about 10 mins it crashed again,but not the BSoD(blue screen of death).the screen truns off but the LEDs stay on and the charge LED and HHD LED are lighting up(i didnt have the laptop pluged into power at the time)

Product: Pavilion dv5

Product Number:KQ574AV

OS: Vista Home Premium(64 bit) SP1

Proessor: 2.4GHz Duo

RAM: 4GB

V RAM: 512MB

Hard Drive: 320GB

Im sorry if this is hard to understand.

                                     Thank you,

                                                     Sir Sandslot

*edit* i think i got a faulty motherboard, because stuff is not working sometimes and im having the boot-up problem again. What do you think?

Message Edited by SirSandslot on 12-26-2008 07:11 PM

[SirSandslot]

Any know what the problem is?

i just ran "Windows Momory Diagnostics tool" and if found Hardware Problems but did not tell me what the problem was.

and it crashed before i ran the tool, here are some pics.

BSoD1 

BSoD2

BSoD3

If you know what my problem is let me know

                                                   Thanks,

                                                              Sir Sandslot

Message Edited by SirSandslot on 12-27-2008 11:36 AM

Message Edited by SirSandslot on 12-27-2008 11:42 AM

[Thercoll]

I would try to return it if you could.  If not, hopefully the repair kit hp is sending you will help.

[10caratdiamond]

you are not alone on this topic. I bought mine dv5t special edition and i have had the SAME problem. at first i call HP and the remoted in my notebook....the next day i powered up and the same problem called again they sent it to someone over in INDIA customer service....they didnt help at all....i shipped my notebook today....SHIP your Notebook back...ITS IN YOUR WARRANTY!!!!

[SirSandslot]

Sorry ive not posted what happen to my laptop.

Yeah i sent it to the repair place in TN. and got it back no problems any more.it was my motherboard.

[molina67]

I just bought a dv5-1250 last night and today I had the dreaded blue screen, was told to take it back there might be something wrong with the hardware.... Took it back and exchanged it for another dv5, (instead of the Dell next to it) figured I'd give it another try if this doesn't work back to Dell.

[Uplifter311]

I had a very simliar problem as well and am VERY disappointed with HP's product. I bought the item in december 2008 and in april 2009, less than six months, it crashed. It turned out that it needed a new LCD screen, new CPU, and new Motherboard. How ridiculous is that? One day it worked completely fine, the next it wouldnt shut on.