dv8 and HDX Series OSD Pop Up Solution

[Lelfe_]

Hello,

Unfortunately I don't have necessary equipment do dismantle my laptop for the moment. As soon as I have it, I will send photos to you.

Since the last two days, I've had my wifi turning off and on several times. There are any problems with volume, bass and treble.

I don't think my friend did the fix incorrectly. We followed each step with precision. But as I said, I'll send you photos as soon as I can.

Thank you very much, Haggiscat! I'm waiting for your reply!

Anna

[Lelfe_]

I also would like to add that the fix worked for one month: I had any problem.

[HaggisCat]

Hello Anna

 You are the very first one that has reported that the fix failed, so I have to start somewhere. Even though it worked for a month maybe something was missed or let go. The alternative is to replace the bezel.

 Try doing a hard reset for a temporary fix _ shut down and remove the battery and adapter. Hold the power button for 1 minute and plug only the adapter in and boot up. The next time you shut down, install the battery.

 A permanent solution is to simply disconnect the bezel, if you go this route it's best to remove the ribbon cable entirely.Make sure that the WiFi is on when the bezel is disconnected otherwise there will be no way of turning it on.

[Lelfe_]

Hello,

Yesterday morning was the last time my wifi disconnected. If it will happen this rarely, it's not so disturbing.

I'm sorry for asking you that, but what do you mean by "bezel"? Is this the black panel with the touch pad? And in case where I'll have to disconnect it, which ribbon cable I have to remove? I suppose you mean by that the aluminium foil we had to put? I'm not at ease yet with this kind of terminology in English...

Thank you very much!

[Lelfe_]

My wifi just disconnected again... I shouldn't have said that it was rare

[HaggisCat]

Yes, the bezel refers to the black panel with the touch pad _ it surrounds the keyboard and is removed as a unit to gain access to the ribbon cable at the top.

 I don't mean the aluminum foil, I meant to have you disconnect the entire touch pad to solve your problem if nothing else works. The ribbon cable is the thing that you put the aluminum foil on or so you should have.

 Make sure that the WiFi is on before you turn off the laptop before disconnecting the touch pad. Ounce it's been disconnected you can turn the WiFi off and on in the Windows Mobility Centre in the Control Panel.

[Lelfe_]

 I don't want to invest money in this computer, as I'm not sure it will work. I will send you some photos as soon as I can. And if this solution doesn't work I will consider to buy a new computer...

Could you please give me your e-mail address where I can send you these photos?

Thank you very much for your enormous help!

[Lelfe_]

 Hello Haggiscat!

It's me again... I have dismantled my laptop, because it's going completely crazy and I can't stand it anymore... You're my last hope, at worst  I'll have to buy another laptop of another brand...

I'm sending you the photos you asked. Please note, that I don't only have my wifi switching on and off all the time (even if it's the most current), but I also have my volume indicator and, more rarely, trebble and bass switching on and off...

Thank you-thank you very much!!

Anna

[HaggisCat]

Well everything looks correct, of course the only thing the photos don't show is the connector that's soldered on to the actual bezel. Did you insulate the bare soldered connectors with your green tape before adding the foil strip ?

 Judging from your from your thorough job though you probably did.

 If the grounding procedure is no longer working then the only recourse you have is to purchase a new bezel or simply disconnect it by removing the ribbon cable entirely (don't just unplug it)

 If you decide to disconnect it be sure that the WiFi is on (Blue Button) before you shut down. Ounce it's been disconnected you can turn the WiFi on and off in "Windows Mobility Centre" in the control panel.

 The rest of the functions can be accessed in different ways and some can be pinned to the tool bar. Let me know of you need help with this.

 The ironic thing here is that my WiFi is turning itself off and on as well (this has just started recently happening and only when I am watching a movie hooked up to my home theatre).

 I can only conclude that the bezel itself has become faulty, I would think that is your case as well.

 I would recommend simply unplugging the bezel before going out and spending money on a new machine. At least use yours until some major component fails, eg the motherboard and/or screen.

 I can't tell you how sorry I am that this did work, it;s extremely frustrating !! 

[Lelfe_]

Haggiscat,

First of all, you don't have to be sorry. You did a perfect job by helping hundreds of people to solve the problem. It's that I didn't have chance.

If I purchase a new bezel, does it guarantee that the problem will disappear? How much does it cost more or less? And when could I find it?

If I simply disconnect the bezel, will I be able to sometimes switch to my internet-cable instead of wifi?

You're right, I'll disconnect it if there is any other solution, even I use it very often, before buying a new computer. 

Thank you