This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

my DVD CD-ROM driver does not work (644 Views)
Reply
Student
hashoom
Posts: 1
Registered: ‎10-23-2009
Message 1 of 2 (644 Views)

my DVD CD-ROM driver does not work

I need help here guys..

 

after I did a format on my laptop..whenever I want to paly a DVD or an audio CD.. my DVD CD-ROM driver does not play the DVD or the CD... the driver is working.. I actually can see its light flashing.. and there is one more thing.. I can't see the DVD CD-ROM's icon in "My Computer".

 

I dont know what to do here but somebody told me that I need to reformat the laptop again... maybe there was a mistake on my first format!! 

 

thanks

Please use plain text.
Regents Professor
Huffer
Posts: 5,767
Registered: ‎11-12-2008
Message 2 of 2 (634 Views)

Re: my DVD CD-ROM driver does not work

Help us help. What model laptop? What operating system (XP or Vista). Do you have software to play the music CD or DVD? Do you have all the drivers installed? Obviously the drive works because you used it to install the operating system, right?
Please use plain text.