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no more dvd cd rom since Windows Vista Service Pack 1 installed (467 Views)
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desk0 Student
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desk0
Posts: 1
Registered: ‎09-19-2009
Message 1 of 2 (467 Views)
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no more dvd cd rom since Windows Vista Service Pack 1 installed

[ Edited ]

‎09-19-2009 02:26 PM - edited ‎09-19-2009 02:28 PM

i looked at the Device Manager and it doesn't show the DVD CD Rom section. and in My computer doesn't show the icon of my cd rom.

 

all that happen since i installed Windows Vista Service Pack 1. what can i do? i have a dv2419US the dvd cd rom is a Mats.hita.

 

please help me with that. i tried looking for drivers and had no luck. i erase the lowerfilter, the Upperfilter wasn't there. 

Message Edited by desk0 on 09-19-2009 02:28 PM
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Distinguished Professor Distinguished Professor
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Kalt
Posts: 3,005
Registered: ‎11-19-2008
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Re: no more dvd cd rom since Windows Vista Service Pack 1 installed

‎09-19-2009 04:57 PM

Sometimes electrical components needs to have all power sources removed and reintroduced to work properly.  Try performing a hard reset first, if it doesn't work then we'll move to the next step.

 

 

To Perform A Hard Reset

 

  • Shut down the computer by going to the Start menu and selecting shut down. (If you have no display, hold the power button down for  5 seconds)
  • Disconnect the AC Adapter from the notebook.
  • Remove the battery from the bottom of the notebook.  There will be a switch/button to eject the battery.
  • Wait at least 1 minute with all power sources disconnected.
  • Re-insert the battery and reconnect the AC Adapter and then attempt to power on the notebook.
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