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optical drive does not show in device manager (78 Views)
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Loren48 Student
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Loren48
Posts: 1
Registered: ‎11-18-2011
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optical drive does not show in device manager

‎11-18-2011 02:49 PM

Greetings,

My Pavilion DV6700 does not show the optical drive anymore.  I does show as a boot option in BIOS.  I have gone through all the Microsoft "fixes" without sucess.  The drive spins up and the Busy light comes on when I insert a disk, but it doesn't work.

This laptop came with Vista, but has been upgraded to Win 7 32 bit.  The drive did function after the upgrade, but I haven't used it for a long time.

Any suggestions on how to fix this will be greatly appreciated.

Thanks,

Loren

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banhien
Posts: 17,733
Registered: ‎01-29-2009
Message 2 of 2 (59 Views)
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Re: optical drive does not show in device manager

[ Edited ]

‎11-18-2011 02:58 PM - edited ‎11-18-2011 03:00 PM

Loren48 wrote:

The drive did function after the upgrade, but I haven't used it for a long time.

Hi,

 

Could be due to the laser beam after a long time sitting idle. I think you need to clean the lenses using something like this (scroll down 1 page)

 

Regards,

BH
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