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11-28-2008 11:01 AM
11-28-2008 01:21 PM
My posts are my opinions and experiences from working in the tech industry
11-28-2008 03:37 PM - last edited on 04-01-2011 09:12 PM by Katie_H
if a battery check shows replace you have a bad battery
if good or any other result run a BIOS UPDATE
-if still no good check this out and check if the symtoms is the same.
EDIT by Katie_H (4/1/11): Removed broken link
11-28-2008 04:52 PM
HP released a BIOS update for some of the dv9000 series that fixed a battery problem.Use the button at top of this page"Support & Drivers" to find your updates page.You need the full model from Service Tag,not DV9000:
Check for complete model number as shown in section 1 below,and use it.Or P/N in section 2 .
Btw,it is not entirely uncommon for batteries to die after 1 yr,depends on use.
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12-04-2008 11:05 PM
There was a recent (within the last 60-90 days) for a multitude of batteries made by Sony for HP that caused fires and other problems and so the whole batch of several battery types were recalled.....Google HP for that list(or just check t HP' support page search) and check your model # and serial # AND battery number on the battery itself, against the listings for batteries that HP will replace for you.
My dubious was and it's battery, were not on that recall list and I have had NO power problems, YET ? You problem could also be a bum transformer or plug from wall to transformer...have you unplugged it and then checked it in several different outlets in your home? I don't know how to check that part , but it CAN be replaced. If you have been HEAVY user of your dv9000, you might also consider that in the first month or two, the battery did not get a FULL deep discharge, series of full recharges and so, over the past 11 months has gradually held, less, and less of a charge. DO RUN the HP battery check utility. Also if you CAN boot up with just the power adapter, go to the
power personalization energy settings section in control panel and check all the default choices. I hope these suggestions helps you solve yet another HP product quality issue.
03-23-2009 03:16 PM
03-23-2009 03:38 PM
If the head tech does not know, then in the other thread where the HP team said they "escalated" the issue, then this is not true, it is a "write-off" making the user think everything is going fine.
Also for the link, it leaves out a lot of notebooks.
ALL the DV series have this problem, as do most Compaqs.
11-13-2009 05:54 AM
11-19-2009 08:13 PM
11-24-2010 04:01 PM
- as someone else mentioned on this forum, i have found the solution (for me, at least!)...
for the past week my HP Pavilion dv6 has been stuck on "plugged in, not charging"... i tried restarting and plugging in to different outlets in my house and cleaning out my computer. i ran a battery test and lo and behold, it said my battery is bad and to replace ASAP! great... because i have 40 bucks for a battery right before the holidays? i haven't even had this laptop a year yet! someone else suggested to do the following:
keep laptop plugged in and charging, shut down, take out battery, replace battery, turn on.
VOILA! as soon as i did... "plugged in, charging" and ive gone from 7% to 15% in just ten minutes!
hopefully this works for everyone else as well, if not, you honestly probably do need a new battery! good luck!