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problem with webcam (461 Views)
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Top Student
ali-jam
Posts: 7
Registered: ‎05-04-2012
Message 1 of 4 (461 Views)

problem with webcam

hi,

I have a HP probook 6450b, my webcam does not work, there is no webcam device on device manager, so I do scan for hardware but there aren't any thing, what can I do?

thanks

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erico
Posts: 18,673
Registered: ‎01-07-2009
Message 2 of 4 (451 Views)

Re: problem with webcam

[ Edited ]

Go into the BIOS --> System Configuration tab ensure that Integrated Camera and integrated microphone have a tick mark in the box that denotes them as active.

webcam6540.png

 

After you have done that go to the File tab and click on Save and then Exit to restart you notebook with the new settings.

webcam12.png



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Top Student
ali-jam
Posts: 7
Registered: ‎05-04-2012
Message 3 of 4 (416 Views)

Re: problem with webcam

Hi,

I went to "BIOS --> System Configuration tab --> Built-in device" I can find microphone but there isn't any Integrated Camera that I can tick mark in the box, what do you think?

 

thanks for your assistance

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erico
Posts: 18,673
Registered: ‎01-07-2009
Message 4 of 4 (406 Views)

Re: problem with webcam

Try installing the HP univeral camera driver to see if it becomes enabled.

 

Here is a link to the web support portal for your notebook. I did not see any BIOS updates that provide the ability to enable the webcam.



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**Clicking the "Accept as Solution" option on a post that helps or solves your issue helps others googling for a solution to the same problem you are facing**

  Microsoft MVP 2013- Microsoft Windows Expert - Consumer
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