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Re: the mouse pad on my hp pavilion dv6 stopped working after only having the laptop for a day (7613 Views)
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Honor Student
mckcs002
Posts: 3
Registered: ‎11-15-2011
Message 1 of 8 (7,657 Views)

the mouse pad on my hp pavilion dv6 stopped working after only having the laptop for a day

my HP Pavilion dv6 3139tx touchpad stopped working after only having the laptop for one day!

im using an external mouse for now but would really like to get the touchpad fixed

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Professor
kamat_hp
Posts: 2,446
Registered: ‎07-20-2010
Message 2 of 8 (7,632 Views)

Re: the mouse pad on my hp pavilion dv6 stopped working after only having the laptop for a day

touchpad.PNG

//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//

I am an HP employee!!
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Honor Student
mckcs002
Posts: 3
Registered: ‎11-15-2011
Message 3 of 8 (7,613 Views)

Re: the mouse pad on my hp pavilion dv6 stopped working after only having the laptop for a day

that does not turn the touchpad on or off, have already tried. :smileysad:

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Professor
kamat_hp
Posts: 2,446
Registered: ‎07-20-2010
Message 4 of 8 (7,603 Views)

Re: the mouse pad on my hp pavilion dv6 stopped working after only having the laptop for a day

Install drivers from here

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-96312-1&cc=us&dlc=en&lc=en&...

//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//

I am an HP employee!!
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Honor Student
mckcs002
Posts: 3
Registered: ‎11-15-2011
Message 5 of 8 (7,589 Views)

Re: the mouse pad on my hp pavilion dv6 stopped working after only having the laptop for a day

still not working :smileysad: 

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Professor
kamat_hp
Posts: 2,446
Registered: ‎07-20-2010
Message 6 of 8 (7,587 Views)

Re: the mouse pad on my hp pavilion dv6 stopped working after only having the laptop for a day

It most likely appears to be a hardware problem. Please contact store or place where you purchased it else contact HP.

 

This is a peer to peer forum and members over here help each other voluntarily . Please refer below link in order to Contact HP
http://www8.hp.com/us/en/hp-information/summary/ww-contact-us.html

//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//

I am an HP employee!!
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Student
pinkxvi
Posts: 1
Registered: ‎05-14-2012
Message 7 of 8 (5,748 Views)

Re: the mouse pad on my hp pavilion dv6 stopped working after only having the laptop for a day

this fixed my problem.. now i feel really stupid for not figuring this out. lol
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Student
daboi98
Posts: 1
Registered: ‎05-28-2012
Message 8 of 8 (5,461 Views)

Re: the mouse pad on my hp pavilion dv6 stopped working after only having the laptop for a day

h im having the same problem iv downloaded what uv said but it still isntr working but only my plug in mouse works also when i go into my mouse options it says "device cannot start - code 10" plzzzzzz help

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