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04-27-2012 05:21 PM
Ive got a pavilion g6 and my touch pad looks like it is slowly disintigrating. ive had it for less then a year and this started happening about six months ago. feels almost oily to the touch and like layers of the touchpad have melted away. i will attach a pic to show you what i mean. i was in afghanistan for most of the time i have had this but i doubt the dirty hands a i had sometimes would have done this in the short amount of time. any help with this would be appreciated
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04-27-2012 08:24 PM
hmmmm, the image is showing up on my post on my computer but i will try to upload it again. no i havnt not tried cleaning it, the way the touch pad looks to be disintigrating looks as if the cleaner will seep through
04-27-2012 08:30 PM
If it's physically separating, then the only real solution would be to have the touchpad replaced. You'll have to call HP @ 1-800-474-6836 for warranty support to see if you could have it replaced and what your options are.
If you're out of warranty, then you could always order the part and replace it. It's not too difficult since the touchpad is right under the top cover.
04-27-2012 09:13 PM
Yeah, I see that now. Does it work without any problems? It looks like it should work even with cosmetic faults like this. Like I said, you could clean it if you think it would help...otherwise it would just need to be replaced (the touchpad/top cover).
04-27-2012 09:17 PM
ya it still works but as you can see it looks like something is eating away at it. with it brand new it looks like one solid piece but now its almost like something has thinned out the layers of the touchpad. anyway like i said it still works for now, just gives you a really irritating, almost corosive feeling on your fingertips if you use it for more than half an hour or so.