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Re: webcam not working? (9735 Views)
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Honor Student
shweta16
Posts: 2
Registered: ‎01-31-2012
Message 1 of 10 (10,603 Views)

webcam not working?

i'm not able to do video chat. how can i have my webcam properly working?

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Provost
banhien
Posts: 17,590
Registered: ‎01-29-2009
Message 2 of 10 (10,578 Views)

Re: webcam not working?

Please use this to fix

  http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02452221&lc=en&cc=us&dlc=en&product=3761191    

Links for XP & Vista are in there too.

Good luck.

BH
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Honor Student
shweta16
Posts: 2
Registered: ‎01-31-2012
Message 3 of 10 (10,554 Views)

Re: webcam not working?

can u give me the link to download driver of webcam which orks on windows7 professional 64-bit operating system

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Honor Student
Genaro
Posts: 2
Registered: ‎04-14-2012
Message 4 of 10 (9,735 Views)

Re: webcam not working?

webcam not working

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Student
sido7
Posts: 3
Registered: ‎08-09-2012
Message 5 of 10 (7,240 Views)

Re: webcam not working?

[ Edited ]

**bleep**k like seriously hp i been using for last 6 - 7 years my family even more.. from onward we r hating so much hp wouldnt even think to hp anymore.  hp are the {Content Removed: Language Filter Evasion} laptops and PC believe me i bought my laptop n spend almost a grand but still the {Content Removed: Language Filter Evasion} too slow instead of getting i ould have bought APPLE soon there's  no virus nothing n soo slow plus the webcam doesnt work...  laptop is very good condition not have been used alot but **bleep**kkk 

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Student
ibomuslim
Posts: 1
Registered: ‎10-07-2012
Message 6 of 10 (5,692 Views)

Re: webcam not working?

my hp web cam is not working, what do i do ?

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Student
bengalcats
Posts: 2
Registered: ‎02-01-2013
Message 7 of 10 (3,461 Views)

Re: webcam not working?

I own a Pavilion dv7 6163us and when I try to open YouCam it tells me, "No Webcam detected. Try plugging in a webcam into your computer now.  If you are using an integrated camera, make sure that it is turned on."  I went to the HP Marketplace and downloaded the software and drivers, and I still get the same response.  Is there a way to turn the webcam off in the system?  If so, how do you turn it back on?  This is very frustrating!  Especially since I see I am not the only person with this problem.

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HP
lions99
Posts: 3,418
Registered: ‎09-16-2011
Message 8 of 10 (3,448 Views)

Re: webcam not working?

 

Hello, bengalcats.

 

I see that you're having an issue with the webcam. This seems like a software/driver issue.

 

Knowing you already tried updating the drivers, I would suggest trying to recover the webcam software and drivers. 

 

Before you go that route though try following this document which will guide you through a couple steps. 

 

The biggest step you will need to take on this document is "Reinstalling the original webcam program that came with your computer."

 

This step will guide you through recovery the program and driver. Please let me know the outcome. 

 

If you have any more questions let me know. 

 

THX

 

Also, remember if you find this post helpful or want to say thanks make sure to click the white star under my name to give me Kudos.

I really appreciate it!

Thanks!

I work for HP
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Student
bengalcats
Posts: 2
Registered: ‎02-01-2013
Message 9 of 10 (3,416 Views)

Re: webcam not working?

Lions99,

 

I finally got the configure to actually work on my software, but when I go to find a capture device, I don't have any listed?!?  So now what do I do?  

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HP
lions99
Posts: 3,418
Registered: ‎09-16-2011
Message 10 of 10 (3,341 Views)

Re: webcam not working?

 

OK, so did you recover the webcam program and drivers? 

 

In what program are you looking for a capture device? 

 

THX

Also, remember if you find this post helpful or want to say thanks make sure to click the white star under my name to give me Kudos.

I really appreciate it!

Thanks!

I work for HP
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