This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

webcam problem -- HP Pavilion laptop computer (178 Views)
Reply
Top Student
Avrohom_D
Posts: 5
Registered: ‎07-10-2011
Message 1 of 4 (178 Views)

webcam problem -- HP Pavilion laptop computer

I have really been enjoying my HP Vista computer! It still runs beautifully! (I once restarted the computer from scratch -- and since then -- back to factory speed)

 

computer: hp pavilion dv6648SE


I have had one problem recently: it seems the monitor (or webcam) of my laptop has a loose connection. If any time during a Skype call (or video capture program) I move my monitor (screen) up or down -- I loose my webcam picture. The blue light next to the camera still lights up -- but it produces no picture. And there is no way to get it back. I have tried closing and quitting Skype -- still nothing.....

The only way I get the webcam to work again is to restart my computer! Then we have the pictures back.

The whole procedure (of restarting the computer) takes me around 10 minutes.

Question: Might there be any easier way to get the webcam working properly than restarting my (Vista) computer?

Please use plain text.
Student
kodok2cowok
Posts: 2
Registered: ‎03-04-2012
Message 2 of 4 (168 Views)

Re: webcam problem -- HP Pavilion laptop computer

Yep Same problem here but HP is silent on their webcam problems
Please use plain text.
Top Student
Avrohom_D
Posts: 5
Registered: ‎07-10-2011
Message 3 of 4 (163 Views)

Re: webcam problem -- HP Pavilion laptop computer

[ Edited ]

I have succeded in one improvement:

 

Till now, the only way I could fix the problem was to turn the computer all the way off. 

 

I now have noticed that by just putting the computer to 'sleep' and waking 'him' back up -- the webcam works again.  

 

A little improvement... :smileyembarrassed:

 

Avrohom

Please use plain text.
Student
IgorW
Posts: 1
Registered: ‎04-11-2012
Message 4 of 4 (127 Views)

Re: webcam problem -- HP Pavilion laptop computer

**bleep**, I have the same problem as well. My laptap sometimes even blue screens when the problem occurs but not that often. Usually it happens exactly like you describe it especially with skype or MSN vid chat.

I am thinking of sending it in for repair (have a 3yr warranty on it.).

Good luck.

-Igor

Please use plain text.