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ScienceD
Posts: 6
Member Since: ‎06-14-2014
Message 1 of 10 (134 Views)

4358 Mb of my 8 Gb RAM are hardware reserved

I have HP Pavilion dv7-4102er. Bought in 2011. I was trying to fix this issue over last year, but didn't found any solution in the whole Internet. I'm shure it's not video card reserved RAM, because it has it's own 1 Gb of RAM, and integrated videochip have less than 1 Gb.

 

I payed for 8 Gb of RAM and what I get?

I got this:

 

Screenshot 2014-06-14 01.32.23.png

Regents Professor
pepe999
Posts: 3,708
Member Since: ‎03-09-2010
Message 2 of 10 (118 Views)

Re: 4358 Mb of my 8 Gb RAM are hardware reserved


ScienceD wrote:

I have HP Pavilion dv7-4102er. Bought in 2011. I was trying to fix this issue over last year, but didn't found any solution in the whole Internet. I'm shure it's not video card reserved RAM, because it has it's own 1 Gb of RAM, and integrated videochip have less than 1 Gb.

 

I payed for 8 Gb of RAM and what I get?

I got this:

 

Screenshot 2014-06-14 01.32.23.png


Hi, 

Try this: http://www.tomshardware.co.uk/answers/id-1979358/gig-ram-usable-bit-8gig-system.html

Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
HP Touchpad provided by HP
Currently on Debian Wheeze

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Top Student
ScienceD
Posts: 6
Member Since: ‎06-14-2014
Message 3 of 10 (111 Views)

Re: 4358 Mb of my 8 Gb RAM are hardware reserved

[ Edited ]

Em, are you aware that we talking about laptop, not normal PC? Laptop BIOS has absolutely NO options for RAM, except RAM test.


MSconfig had unchecked Maximum Memory box from the beginning. I was trying check it, them restarting, then unchecking again and restarting, but it was useless.

 

I really starting to think it's some HP hardwere problem, some kind of spoilage...

Regents Professor
pepe999
Posts: 3,708
Member Since: ‎03-09-2010
Message 4 of 10 (107 Views)

Re: 4358 Mb of my 8 Gb RAM are hardware reserved


ScienceD wrote:

Em, are you aware that we talking about laptop, not normal PC? Laptop BIOS has absolutely NO options for RAM, except RAM test.


MSconfig had unchecked Maximum Memory box from the beginning. I was trying check it, them restarting, then unchecking again and restarting, but it was useless.

 

I really starting to think it's some HP hardwere problem, some kind of spoilage...


It was meant for the MS Config. I'm aware that BIOSes are mostly pretty limited especially on laptops. It could be easily a software issue when Windows reserve some memory instead of some page file folder.

Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
HP Touchpad provided by HP
Currently on Debian Wheeze

*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*
Top Student
ScienceD
Posts: 6
Member Since: ‎06-14-2014
Message 5 of 10 (97 Views)

Re: 4358 Mb of my 8 Gb RAM are hardware reserved

Onece I install linux on it, but sitll, there was same problem with memory. So it can't be Windows. Oh, and I installed new Windows too. No effect. Its hardwhere.

Regents Professor
pepe999
Posts: 3,708
Member Since: ‎03-09-2010
Message 6 of 10 (89 Views)

Re: 4358 Mb of my 8 Gb RAM are hardware reserved


ScienceD wrote:

Onece I install linux on it, but sitll, there was same problem with memory. So it can't be Windows. Oh, and I installed new Windows too. No effect. Its hardwhere.


I have googled for some solution but it looks like the only one is that it's a bad memory slot or perhaps a bad memory module but I think it's the slot. If you can try different sticks and swap them over..

Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
HP Touchpad provided by HP
Currently on Debian Wheeze

*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*
Top Student
ScienceD
Posts: 6
Member Since: ‎06-14-2014
Message 7 of 10 (86 Views)

Re: 4358 Mb of my 8 Gb RAM are hardware reserved

Yep, I think it's slot too, cos I tried to boot with 1 memory stick, and both of them was fine, but system was starting only from one slot. Different one didn't let the system start with eather of sticks.

 

But I should test it again I think, and look if there are big reserved memory with only 1 stick installed.

Top Student
ScienceD
Posts: 6
Member Since: ‎06-14-2014
Message 8 of 10 (77 Views)

Re: 4358 Mb of my 8 Gb RAM are hardware reserved

As I thought. With 1 stick in bottom slot (top slot still not working at all, system didn't start with only 1 stick in it) hardware reserved memory is only 262 Mb, it's totally normal amount, i think (maybe integrated videochip using it).

 

So, now we see, that top slot didn't work at all, BUT Windows still see it, and marking as "Hardware Reserved"... Damit mistery  :smileysad:

 

MS1.png

Regents Professor
pepe999
Posts: 3,708
Member Since: ‎03-09-2010
Message 9 of 10 (73 Views)

Re: 4358 Mb of my 8 Gb RAM are hardware reserved

[ Edited ]

ScienceD wrote:

As I thought. With 1 stick in bottom slot (top slot still not working at all, system didn't start with only 1 stick in it) hardware reserved memory is only 262 Mb, it's totally normal amount, i think (maybe integrated videochip using it).

 

So, now we see, that top slot didn't work at all, BUT Windows still see it, and marking as "Hardware Reserved"... Damit mistery  :smileysad:

 

MS1.png


Looks like a BIOS bug. Have you tried a hard reset??

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01684768

Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
HP Touchpad provided by HP
Currently on Debian Wheeze

*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*
Top Student
ScienceD
Posts: 6
Member Since: ‎06-14-2014
Message 10 of 10 (69 Views)

Re: 4358 Mb of my 8 Gb RAM are hardware reserved

Just tried it, but nothing changed :smileysad:

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