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Honor Student
DanNieto
Posts: 4
Member Since: ‎12-13-2012
Message 1 of 3 (288 Views)

AMD FX processor incompatible with Steam

A few months ago I purchased a brand new HP desktop with a top of the line AMD FX processor.

( AMD A8-3500M )

 

However, it seems that there are some issues with them and the gaming platform Steam. Several games won't run, such as Counter-Strike Cs-Go, on an AMD FX processor. This is a known issue by AMD, and all major motherboard companies have fixed their BIOS to address the issue.(See: http://support.amd.com/us/kbarticles/Pages/STEAMGamesonAMDFXplatforms.aspx )

However, since HP customizes their motherboards, none of these fixes will work. When will HP be addressing this issue? I've sent multiple tickets and emails on this so far.

My PC is DV6-6135DX.

Motherboard: Hewlett-Packard 358D (Socket FS1)



Thanks

Honor Student
DanNieto
Posts: 4
Member Since: ‎12-13-2012
Message 2 of 3 (274 Views)

Re: AMD FX processor incompatible with Steam

Please, someone help-me.
The HP already fix this problem in other motherboard.
The same problem...
Link:
http://h30434.www3.hp.com/t5/Desktop-Lockups-Freezes-Hangs/AMD-FX-processor-incompatible-with-Steam/...
Honor Student
DanNieto
Posts: 4
Member Since: ‎12-13-2012
Message 3 of 3 (268 Views)

Re: AMD FX processor incompatible with Steam

This is a post at the steam forum about the crashes:
http://forums.steampowered.com/forums/showthread.php?t=2876044
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