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farmeral
Posts: 10
Member Since: ‎09-21-2011
Message 1 of 6 (2,760 Views)
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Alps touchpad not working properly with Windows 8 dm4-2070us

I upgraded from Windows 7 to Windows 8 on my dm4-2070us laptop, and now I no longer have use of scrolling or gestures on the Alps touchpad. The left and right buttons work and I can move the cursor anywhere on the screen, but that's it. Everything else seems to be working properly. I cannot find any Windows 8 drivers anywhere for the Alps touchpad. Has anyone else noticed this happening? I'm hoping that a new driver will be developed soon but not optimistic. Any suggestions out there?

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erico
Posts: 24,901
Member Since: ‎01-07-2009
Message 2 of 6 (2,756 Views)

Re: Alps touchpad not working properly with Windows 8 dm4-2070us

I suggest that you keep checking back on the web support portal downlad section every couple of days. I have noticed that more and more drivers are becoming available for notebook models over the past week.





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wes_notebooks
Posts: 773
Member Since: ‎12-05-2008
Message 3 of 6 (2,753 Views)

Re: Alps touchpad not working properly with Windows 8 dm4-2070us

Hi,

 

The ALPS Win8 driver for dm4-2xxx will be SP58700 and should appear on the ftp site when it is released.  I don't have an ETA but it should be soon. 

 

ftp://ftp.hp.com/pub/softpaq/sp58501-59000/

 

Wes


I am an HP employee.
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erico
Posts: 24,901
Member Since: ‎01-07-2009
Message 4 of 6 (2,750 Views)

Re: Alps touchpad not working properly with Windows 8 dm4-2070us


wes_hpnotebook wrote:

Hi,

 

The ALPS Win8 driver for dm4-2xxx will be SP58700 and should appear on the ftp site when it is released.  I don't have an ETA but it should be soon. 

 

ftp://ftp.hp.com/pub/softpaq/sp58501-59000/

 

Wes


Thanks Wes!





Help others seeking a solution by clicking on the "Accept As Solution" button if my suggestion resolves the issue you were having
****I am a volunteer, I don't work for Microsoft or HP****


2014 Microsoft MVP - Microsoft Windows Expert - Consumer

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farmeral
Posts: 10
Member Since: ‎09-21-2011
Message 5 of 6 (2,747 Views)

Re: Alps touchpad not working properly with Windows 8 dm4-2070us

Thanks Wes and Erico! I will keep checking using the link Wes provided.

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farmeral
Posts: 10
Member Since: ‎09-21-2011
Message 6 of 6 (2,709 Views)

Re: Alps touchpad not working properly with Windows 8 dm4-2070us

[ Edited ]

This driver has been posted today. I just installed and now the touchpad works fine. Thank you very much for your help!

 

P.S. - This driver is also available on HP's Software & Driver Downloads site.  sp58700.exe

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