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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-27-2013 04:25 AM

HP Recommended

I have just reformatted my laptop (DV7 3008TX) with windows 8.

 

On the HP website, there are no options for downloading drivers for Win8.

 

Also, in the device manager I am getting 3 Base System Device, 1 Multimedia Controller and 2 unknown device driver errors.

 

Any/all advice would be appreciated.

10 REPLIES 10

‎08-27-2013 04:30 AM

HP Recommended

Hi,

 

Please use the following link to check hardware id from your machine for missing drivers then post back.:

 

   http://www.wikihow.com/Find-Hardware-ID

 

Regards.

BH
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‎08-27-2013 06:31 AM

HP Recommended

Hello.

 

Tru to Install SD card and your Chipset, but best to Add HID to know what this parts.

 

Yanir

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‎08-27-2013 06:53 AM

HP Recommended

All three Base System Devices come up with the same hardware ID, which is below.

 

PCI\VEN_197B&DEV_2384&SUBSYS_363C103C&REV_00
PCI\VEN_197B&DEV_2384&SUBSYS_363C103C
PCI\VEN_197B&DEV_2384&CC_088000
PCI\VEN_197B&DEV_2384&CC_0880

 

Both the unknow device come up with differnet Hardware IDs

 

ACPI\VEN_ENE&DEV_0100
ACPI\ENE0100
*ENE0100

 

ACPI\VEN_HPQ&DEV_0004
ACPI\HPQ0004
*HPQ0004

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‎08-27-2013 07:00 AM

HP Recommended

ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45045.exe

ACPI\VEN_ENE&DEV_0100

 

 

ACPI\VEN_HPQ&DEV_0004

http://ftp.hp.com/pub/softpaq/sp58001-58500/sp58423.exe

 

 

ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45046.exe

PCI\VEN_197B&DEV_2384&SUBSYS_363C103C&REV_00

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‎08-27-2013 08:49 AM - edited ‎08-27-2013 08:52 AM

HP Recommended

Worked! Thank you! 

However, I did forget to put the multimedia hardware ID in my first post.

 

Didn't realise until after updating all the other stuff.

 

Please find the hardware ID below.

 

I also had this error, but when I tried using the online updater it could not find drivers.

 

The drivers for this device are not installed. (Code 28)

To find a driver for this device, click Update Driver.

 

PCI\VEN_1131&DEV_7160&SUBSYS_0A551461&REV_03
PCI\VEN_1131&DEV_7160&SUBSYS_0A551461
PCI\VEN_1131&DEV_7160&CC_048000
PCI\VEN_1131&DEV_7160&CC_0480

 

EDIT: I unselected your post as the solution because I am now sure if it closes the thread or not. Will select it again once I have fixed the multimedia problem as well. apologize.

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‎08-27-2013 11:44 AM - edited ‎08-27-2013 02:27 PM

HP Recommended

PCI\VEN_1131&DEV_7160&CC_0480

 

Is ATI Radeon X1600 graphics card adapter.

 

What is the model no. of your computer and from what country?

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‎08-27-2013 06:34 PM - edited ‎08-27-2013 06:38 PM

HP Recommended

HP Pavillion dv7 3008TX, Australia.

 

The Specs on the website say it has a NVIDIA GeForce GT 230M, not radeon

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‎08-27-2013 06:42 PM - edited ‎08-27-2013 06:52 PM

HP Recommended

Apparently that system only came with Windows 7 drivers.

Windows 7 drivers say Nvidia also.

 

You might try to run Windows Update and see if it installs the drivers for you.

 

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‎08-27-2013 07:03 PM

HP Recommended

Try these if you have Win8 64bit:

 

http://www.nvidia.com/object/notebook-win8-win7-64bit-320.49-whql-driver.html

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