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Honor Student
miteshputhran
Posts: 3
Member Since: ‎08-31-2013
Message 1 of 3 (166 Views)

Battery Issue

I recently purchased a new battery for my pavilion dv6-6115tx as the old one would shut down instantly without warning at around 30% charge but this new battery is even worse it charges when plugged into the power source but as soon as the power is stopped the laptop shuts. Why is the new battery not discharging????

Anyone knows why ??

Regents Professor
ManjunathTech
Posts: 4,190
Member Since: ‎01-21-2012
Message 2 of 3 (157 Views)

Re: Battery Issue

Hi

 

Please find the link given below might help you to fix your issue. If not please call HP Technical Support & get the part replaced.

 

Battery Calibration

 

Let us know how it goes!

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Regards
Manjunath
Honor Student
miteshputhran
Posts: 3
Member Since: ‎08-31-2013
Message 3 of 3 (121 Views)

Re: Battery Issue

[ Edited ]

calibration does no good to it
will try contacting the help support



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