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HP Recommended
DV6-3019WM
Microsoft Windows 7 (64-bit)

CAPS LOCK stays lit and won't turn off, keyboard caps remain on. I'm able to hold the SHIFT key and the computer will go into lower case. When typing a sentence with the CAPS LOCK lit, the computer CAPS LOCK light goes off and I'm able to type in lower case. The minute I stop typing, the CAPS LOCK lights and remains on.

2 REPLIES 2
HP Recommended

Sometimes electrical components needs to have all power sources removed and reintroduced to work properly.  Try performing a hard reset first, if it doesn't work then we'll move to the next step.

 

 

To Perform A Hard Reset

 

  • Shut down the computer by going to the Start menu and selecting shut down. (If you have no display, hold the power button down for  5 seconds); (if the computer doesn't power on, move to the next step)
  • Disconnect the AC Adapter from the notebook.
  • Remove the battery from the bottom of the notebook.  There will be a switch/button to eject the battery.
  • Wait at least 1 minute with all power sources disconnected.
  • Re-insert the battery and reconnect the AC Adapter and then attempt to power on the notebook.
HP Recommended

Thanks!

 

It really helped me fix the capslock button to write a paper on my computer.

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