CL RC Engine3 Dummy Window

[DemetrisG]

This program is preventing your Computer from Shuting Down.


The instruction at 0x00238fdc referenced memory at 0x76b30ad9.The memory could not be written. Click on on to terminate the program.

I keep getting this message every time i restart/shut down my lap top.

Anyone knows what the problem is ?

[DavidPK]

Hi,

Can you post back with the following.

1.  The full Model No. and Product No. of the notebook - see Here for a guide on locating this information.

2.  The full version of the operating system you are using ( ie Windows 7 64bit ).

3.  Do you have HP QuickPlay software installed on the notebook?

Regards,

DP-K

[DemetrisG]

Hello Sir,

I Hope i got everything right.


HP Pavilion dv5 Notebook PC
Model no. :dv5-1050ev
Product no. :FN688EA#B1A


Windows Vista Home Premium (Service Pack 2)
Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz  2.27GHz
Memory(RAM): 3,00GB
32-bit


Yes, I do have HP QuickPlay software installed on the Laptop.


Thanks for your time,


Demetris

[DavidPK]

Hi Demetris,

Try using Recovery Manager to reinstall your HP QuickPlay software - the procedure for using recovery manager to reinstall Software and Drivers is detailed in the document on the link below.

Recovery Manager - Windows Vista

After the reinstallation has completed, restart the notebook and see if this has corrected the issue.

Best regards,

DP-K

[DemetrisG]

Hi David,

I've done what you said, but i still got the same error !

Is it possible that it might be from another program, because as i remember I didn't have that issue before i tried to install an update/upgrade for my graphic card . And now that i'm thinking of it, I am not able to open the NVIDIA Control Panel since then.

Every time I get the error:

The NVIDIA Display Panel extension cannot be created.

Possible reasons include:

Version mismatch Reinstalling display drivers may solve this problem.

My graphic card is: NVIDIA GeForce 9600M GT   512MB

Again thanks a lot for your time,

Demetris.

[DavidPK · Accepted solution]

Hi Demetris,

It's definitely a Cyberlink (QuickPlay) error - you can confirm this as follows.

Open windows Control Panel, open Programs and Features, right click the entry for HP QuickPlay and select Uninstall.

When this has completed, restart the notebook.

Let me know if this corrects the error.

Regards,

DP-K

[DemetrisG]

Hi David,

You were right, it was QuickPlay.

After uninstalling the application the error disappeared.

Again Thanks a lot,

Demetris.

[DavidPK]

Hi Demetris,

You're welcome and glad it helped

All the best,

DP-K