Question
Charging Problem HP Pavilion dm4-2070us
Replies (15)
Reply
 
Tutor
Tomix_xx
Posts: 10
Member Since: ‎08-28-2011
Message 11 of 16 (394 Views)

Re: Charging Problem HP Pavilion dm4-2070us

Hi there. I have proved the charging of the battery. It seems that the notebook charges the battery but there is no way that the software (windows 7 or HP support assistant) detects the charging of the battery. When I run the battery check in the HP support assistant this cannot detect that the battery is plugged. I don't know whats happening.

Tutor
Tomix_xx
Posts: 10
Member Since: ‎08-28-2011
Message 12 of 16 (391 Views)

Re: Charging Problem HP Pavilion dm4-2070us

Ah nop. It seems thats the icon of "charging" was lying to me. When I unpluged the AC cable the notebook turn off automatically.

Associate Dean
Mumbodog
Posts: 11,026
Member Since: ‎01-11-2010
Message 13 of 16 (389 Views)

Re: Charging Problem HP Pavilion dm4-2070us

Try this

 

Disconnect AC


Shutdown

 

Remove battery

 

Connect AC

 

Startup

 

Open Device Manager

 

Click the plus (+) sign next to Batteries category, right-click all of the "Microsoft ACPI 
Compliant Control Method Battery" listings, and select Uninstall In the "Confirm Device 
Uninstall" dialog box, click OK. (it’s ok if you only have 1 of these).

 

Click the plus (+) sign next to System Devices.Right-click the “ACPI Fixed Features Button" and select Uninstall. In the "Confirm Device 
Uninstall" dialog box, click OK.

 

Shutdown

 

Disconnect AC

 

Insert battery

 

Connect AC

 

Startup

Tutor
Tomix_xx
Posts: 10
Member Since: ‎08-28-2011
Message 14 of 16 (387 Views)

Re: Charging Problem HP Pavilion dm4-2070us

No. Seems that the problem is not of Windows but is of the computer because when I turn off the computer with the battery plugged and connect the AC the light stills flashes. I tried what you said without any good result.

Associate Dean
Mumbodog
Posts: 11,026
Member Since: ‎01-11-2010
Message 15 of 16 (384 Views)

Re: Charging Problem HP Pavilion dm4-2070us

It will need to be diagnosed by a profession repair shop I am afraid.
Tutor
Tomix_xx
Posts: 10
Member Since: ‎08-28-2011
Message 16 of 16 (381 Views)

Re: Charging Problem HP Pavilion dm4-2070us

Ok...thanks a lot Mumbodog! It was a pleasure to talk with you!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation