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08-27-2009 04:21 PM
Before you even remotely considering buying a HP product go through these chat boards and see how often people have had legitimate complaints and HP's response is ignore. obfuscate, delay, or suggest you buy something else from them (such as an extanded warrantly to cover their hardware design and construction failures). Notice how often the problems listed are similar (for example, black screen with all the regular keyboard lights lit up). If you see the same problem repeatedly then that indicates a design or engineering flaw. If you see many people then do not get satisfaction for getting that common problem repaired, that inidcates a company who is willing to let you eat their mistakes. Go to a different company!!!!
It happened to me, I told them I would do this, and contary to HP performance standards, I stand behind my word, so here it is.
08-27-2009 07:18 PM