Posts: 20
Member Since: ‎07-10-2010
Message 1 of 3 (1,157 Views)

DVD drive keep freezing

Laptop Pavilion dv6 3006tx

Windows 7-64


This is actually my first time using the DVD drive since I bought the laptop 2 months ago. The drive keep freezing when I insert a dvd, even blank ones. Explorer.exe crashed when I try to open contents of the DVD and I had to reboot. Is this drive defective?

Posts: 11,637
Member Since: ‎01-11-2010
Message 2 of 3 (1,155 Views)

Re: DVD drive keep freezing

Try this:


Open Device Manager and expand the DVD/CD-ROM drives, right click on the dvd drive and select uninstall, confirm and then restart the PC, see if it behaves now.



Honor Student
Posts: 2
Member Since: ‎01-08-2015
Message 3 of 3 (305 Views)

Re: DVD drive keep freezing

this did not work  Robot Mad

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