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coldinertia
Posts: 20
Member Since: ‎07-10-2010
Message 1 of 2 (775 Views)

DVD drive keep freezing

Laptop Pavilion dv6 3006tx

Windows 7-64

 

This is actually my first time using the DVD drive since I bought the laptop 2 months ago. The drive keep freezing when I insert a dvd, even blank ones. Explorer.exe crashed when I try to open contents of the DVD and I had to reboot. Is this drive defective?

Associate Dean
Mumbodog
Posts: 11,026
Member Since: ‎01-11-2010
Message 2 of 2 (773 Views)

Re: DVD drive keep freezing

Try this:

 

Open Device Manager and expand the DVD/CD-ROM drives, right click on the dvd drive and select uninstall, confirm and then restart the PC, see if it behaves now.

 

http://www.techtalkz.com/windows-7/515982-how-use-device-manager-windows-7-a.html

 

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