Question
Reply
 
Student
kashken
Posts: 1
Member Since: ‎01-27-2010
Message 1 of 2 (204 Views)

Disk Administration C: drive is missing

I have a Compaq v6000 laptop built as model GB115AV, which works okay, but under Disk Administration, it shows no disk drive (blank display).  Further, the drive cannot be found by DiskPart.exe and Windows Backup won't take a backup of the drive.  However, disk defrag works fine, the drive shows up in MyComputer, and under the Device Manager.

 

Belarc Advisor shows everything about the drive but lists it as disabled. 

 

I can't take a backup and am puzzled as to how the computer can work with a disabled drive. 

 

Any ideas how to eliminate the disabled drive condition (it show enabled in BIOS),  so I can take a backup?

 

Ken

Tutor
computer-star
Posts: 16
Member Since: ‎01-26-2010
Message 2 of 2 (194 Views)

Re: Disk Administration C: drive is missing

Your laptop may have a virus. You can download antivirus from http://computerstar.ca/ and run a scan.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation