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Honor Student
Riverlim
Posts: 2
Member Since: ‎05-16-2014
Message 1 of 3 (235 Views)

Elitebook 8570w hot to the touch, can't find fan data

Hi, I am having issues with a HP Elitebook 8570w and its functioning. When using a lot of the cpu the heat builds up to the point that it can get slightly painful to the touch on the left side. This includes the left most keys of the keyboard. The fan itself is nearly silent and there is barely any airflow through the exhaust. The laptop itself is inclinded and the fan doesn't look blocked when inspected through the service latch.

 

So I am trying to diagnose the situation. However I have not been able to find any way of monitoring the fan speeds and utilisation. (SpeedFan and its ilk appear to be unable to find a fan) Do I need to go into the bios for this? As I'd rather not send it in just for a software issue.  But with temperatures around 90-120 degrees celcius I'd really like to do something about this.

Retired
Futoji
Posts: 3,791
Member Since: ‎03-11-2014
Message 2 of 3 (218 Views)

Re: Elitebook 8570w hot to the touch, can't find fan data

Hello Riverlim,
Welcome to the HP Forums.

I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can click here for the link.

Thank you for posting on the HP Forums.

I worked on behalf of HP.
Honor Student
Riverlim
Posts: 2
Member Since: ‎05-16-2014
Message 3 of 3 (208 Views)

Re: Elitebook 8570w hot to the touch, can't find fan data

Ah okay thank you. I thought that was determined by use and not by product category. Thank you very much.

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