HP Support Forums
Join in the conversation.
11-15-2010 02:11 PM
I have an Envy 17. The headphone port works correctly, but the mic port is causing some issues.
The input from anything connected to the mic port is either nonexistent or very quiet, distorted, and accompanied with static. Something else I've noticed is that when I plug anything into the mic port without something plugged into the headphone port, the Beats Audio interface says that something is plugged into the headphone port. The only way for it recognize that something is plugged into the mic port is to insert the plug in part of the way. However, doing this results in a very loud, static input.
08-16-2011 04:16 PM
I came here hoping to find some details but I can at least expand on what you two have.
The reason a standard microphone is not working for you is that they used a different port for the input. It's just like the iPhone which has Sterio Output and Microphone Input in the same jack. What I want to know is, can I get a converter for a standard microphone input to work properly in my Envy?
If you look at the headphones that come with the iPhone you notice there's 3 white bands intead of just 2. The jack itself is also a bit longer to accomodate the 3rd band. The reason regular microphones don't work is the 3rd band for input has to reach deeper into the jack than it normally does on a stander mic input jack.
09-14-2011 01:46 PM - edited 09-14-2011 01:47 PM
I am having same issue with the mic it wont work or any sound for mic at all when plugged in the model I have is
04-22-2012 06:19 PM - edited 04-22-2012 06:28 PM
Model LM126AV they dont make this model any more?? humm
Well long story short after sending the computer to hp repair 3 times they replaced the mother board 3 times the optical drive it made noise and the web cam recalabrated yes it was still offset horribley. After having that done they were suppose dto replace the IO ports for sound and never did. I tested headphones out on all computers in the house and no issue just the envy. After reciving the computer back last time fed x smshed the box damaged the computer nd filed a complaint to fedex.... So we will see as I been told due to fedex fault is the only reasson im having it replaced and im not able to customize it so guess I get what I get
Now they are replacing the unit out cause fedex admited to damaged unit and payed HP for the unit. So with the new one im looking at now is as follows:
HP ENVY 17 3D edition customizable Notebook PC LY336AV
Genuine Windows 7 Home Premium 64-bit
2nd generation Intel(R) Core(TM) i7-2860QM Processor (2.5 GHz with Turbo Boost up to 3.6 GHz)
1GB AMD Radeon(TM) HD 7690M GDDR5 Discrete Graphics(TM) [HDMI, DP]
8GB 1333MHz DDR3 System Memory (2 Dimm)
750GB 7200 rpm Hard Drive with HP ProtectSmart Hard Drive Protection
Microsoft(R) Office Starter: reduced-functionality Word/Excel(R) only,
FREE 2-year Norton Internet Security subscription (a $99 value).
Pre-installed. 8 Cell Lithium Ion Battery - Up to 5.25 hours of battery life +++
17.3-inch diagonal Radiance Full HD 3D Infinity LED-backlit Display (1920x1080)
& SuperMulti DVD burner
HP TrueVision HD Webcam
Intel 802.11a/b/g/n WLAN and Bluetooth(R) with
Wireless Display Support Full-size Radiance backlit keyboard
Elements 9 & Adobe Premiere(R)
2 year limited warranty included HP Home & Home Office Store in-box envelope