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Student
awaiskhan13
Posts: 1
Member Since: ‎08-08-2011
Message 1 of 3 (561 Views)

Failure ID from harddisk test

I ve got a failure ID from diagnostic tool. The ID is

UAH3HH-5HX5NR-XD0141-60VM03

 

wat tat indicates?

 

Master's Graduate
Matt_Lo
Posts: 517
Member Since: ‎12-13-2010
Message 2 of 3 (532 Views)

Re: Failure ID from harddisk test

This means that the hard drive test has detected a failure and needs to be replaced.  Fortunately, the ID code means the system had detected that it has been less than a year from the manufacturer's date and it most likely still under warranty (unless this is a refurbished model or similar).

 

I would suggest you call HP and see if they can verify your warranty.  If so, you could get the hard drive replaced for free. 

NOTE:  HP may request you send the defective hard drive back.

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Associate Dean
Mumbodog
Posts: 11,026
Member Since: ‎01-11-2010
Message 3 of 3 (525 Views)

Re: Failure ID from harddisk test

Contact HP directly, they will guide you on what to do next to get it repaired under warranty


USA
http://welcome.hp.com/country/us/en/contact_us.html

 



Everywhere else
http://welcome.hp.com/country/us/en/wwcontact_us.html

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation