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teric2011
Posts: 1
Member Since: ‎01-27-2014
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HP 2000 Notebook PC, DVD-RAM UJ8D1 has a driver problem

I just recently upgraded my HP 2000 Notebook PC to Windows 8.1 and now it won't read DVDs or CDs. I have tryed reinstalling the driver but it dosn't help, it just says hp DVD-RAM UJ8D1 has a driver problem. I also went in Device Manager and checked the drivers properties and the device status is, Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

Help Please!!!!!

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