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Student
NetSys
Posts: 1
Member Since: ‎05-10-2011
Message 1 of 2 (918 Views)

HP 4420s - How to enable mouse pad ?

Hi all, 

 

I have a user that has somehow disabled the mouse pad on this unit (HP 4420s laptop). I don't have a unit on had to test what he's relaying to me. He says there is a yellow light now near the touch pad that illuminates when he is logged into his profile and the pad goes dead..also there is a screen shoot on the monitor of a track pad with a finger pointing to it with a red x over it.

 

Obivously it's disabled somehow, so my question is how to enable? I've had him try (or atleast he said he did what I told him) hold top left corner of touch pad for 6 seconds and see if it enables...he said it didn't work.

 

Is there any other method besides this?

 

Thanks 

Student
Sadie10023
Posts: 1
Member Since: ‎09-19-2011
Message 2 of 2 (687 Views)

Re: HP 4420s - How to enable mouse pad ?

I have same issue with new 4420s. Waitigfor god advice!
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