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Anthony1987
Posts: 7
Member Since: ‎05-02-2013
Message 1 of 8 (3,816 Views)

HP DVDRAM GT50n (not functioning in WINDOWS 8)

Hi HP Team, I would like to ask for any help because my HP PROBOOK 4330s DVDRAM - GT50n is not functioning well under Windows 8 operating system, I need a software or driver which can fix the said issue. I hope you can help me regarding on this matter. Thank You.

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banhien
Posts: 32,410
Member Since: ‎01-29-2009
Message 2 of 8 (3,814 Views)

Re: HP DVDRAM GT50n (not functioning in WINDOWS 8)

Hi,

 

Hope this helps:

 

  http://answers.microsoft.com/en-us/windows/forum/hardware/windows-8-does-not-recognize-my-dvd-drive/...

 

Good luck.

BH
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Top Student
Anthony1987
Posts: 7
Member Since: ‎05-02-2013
Message 3 of 8 (3,805 Views)

Re: HP DVDRAM GT50n (not functioning in WINDOWS 8)

Thank You for your fast response, but it is not working.

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erico
Posts: 25,138
Member Since: ‎01-07-2009
Message 4 of 8 (3,801 Views)

Re: HP DVDRAM GT50n (not functioning in WINDOWS 8)

Have you installed all of the Windows 8 drivers that are available for your notebook?





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Top Student
Anthony1987
Posts: 7
Member Since: ‎05-02-2013
Message 5 of 8 (3,798 Views)

Re: HP DVDRAM GT50n (not functioning in WINDOWS 8)

yes.. but unfortunately it has no driver for Optical drive.

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erico
Posts: 25,138
Member Since: ‎01-07-2009
Message 6 of 8 (3,787 Views)

Re: HP DVDRAM GT50n (not functioning in WINDOWS 8)

It looks like make a choice time to me.

You may have to either replace your DVD R/W drive with one that is compatible with your notebook and Windows 8, use a portable USB DVD RW drive of revert to Windows 7. You can also replace the notebook with one that is compatible with Windows 8.




Help others seeking a solution by clicking on the "Accept As Solution" button if my suggestion resolves the issue you were having
****I am a volunteer, I don't work for Microsoft or HP****


2014 Microsoft MVP - Microsoft Windows Expert - Consumer

Top Student
Anthony1987
Posts: 7
Member Since: ‎05-02-2013
Message 7 of 8 (3,782 Views)

Re: HP DVDRAM GT50n (not functioning in WINDOWS 8)

Thats what I'm thinking.. I need an external optical drive for me to play any cd that i want. But if there is other way to fix the problem I would take a chance to try it.

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erico
Posts: 25,138
Member Since: ‎01-07-2009
Message 8 of 8 (3,778 Views)

Re: HP DVDRAM GT50n (not functioning in WINDOWS 8)

[ Edited ]

Replacing the drive would be a reasonable option if you can use the Windows 8 HQL (hardware qualifying list) to see which one will work with Windows 8.

 

Here is a link to the  Maintenence & Service guide for your notebook .

 

The part numbers for the optical drives are listed in the Illustrated parts catalog section.

 

Match the part number for yours and remove it from the possible candidate list for a replacement optical drive. Replace yours with a compattible optical drive with one that will work.

 

External USB DVD writers are pretty cheap at NewEgg.  Some are as low as $27.00 + shipping. 





Help others seeking a solution by clicking on the "Accept As Solution" button if my suggestion resolves the issue you were having
****I am a volunteer, I don't work for Microsoft or HP****


2014 Microsoft MVP - Microsoft Windows Expert - Consumer

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