[HP Envy 17 j021nr] DPC_WATCHDOG_VIOLATION (902 Views)
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guyromb
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Member Since: ‎10-05-2013
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[HP Envy 17 j021nr] DPC_WATCHDOG_VIOLATION

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Hi,
 
I am using Windows 8 on HP Envy 17 j021nr laptop. I get BSOD sometimes with "DPC_WATCHDOG_VIOLATION" message, I am experiencing this situation more frequently when I have a USB device connected to the laptop (It's not a problem with a specific device or specific USB port - Maybe an issue with the controller - but not sure which or how to fix that).
 
Here is the latest DMP files:
 
or:
 
Spoiler
hal.dllhal.dll+166b1fffff802`21d68000fffff802`21dd40000x0006c00024/10/2012 06:03:216.2.9200.16442 (win8_gdr.121023-1503)
ntoskrnl.exentoskrnl.exe+1d9f4bfffff802`2161c000fffff802`21d680000x0074c00001/06/2013 06:13:176.2.9200.16628 (win8_gdr.130531-1504)
kd.dllfffff802`20798000fffff802`207a10000x0000900026/07/2012 05:30:346.2.9200.16384 (win8_rtm.120725-1247)
mcupdate_GenuineIntel.dllfffff880`00c58000fffff880`00cb70000x0005f00026/07/2012 05:30:126.2.9200.16384 (win8_rtm.120725-1247)
CLFS.SYSfffff880`00cb7000fffff880`00d130000x0005c00026/07/2012 05:29:396.2.9200.16384 (win8_rtm.120725-1247)
tm.sysfffff880`00d13000fffff880`00d360000x0002300026/07/2012 05:29:016.2.9200.16384 (win8_rtm.120725-1247)
PSHED.dllfffff880`00d36000fffff880`00d4b0000x0001500026/07/2012 07:53:536.2.9200.16384 (win8_rtm.120725-1247)
BOOTVID.dllfffff880`00d4b000fffff880`00d550000x0000a00026/07/2012 05:30:226.2.9200.16384 (win8_rtm.120725-1247)
CI.dllfffff880`00d55000fffff880`00dd40000x0007f00028/03/2013 06:30:426.2.9200.16384 (win8_rtm.120725-1247)
msrpc.sysfffff880`0101b000fffff880`0107e0000x0006300026/07/2012 05:28:376.2.9200.16384 (win8_rtm.120725-1247)
Wdf01000.sysfffff880`0107e000fffff880`011400000x000c200009/01/2013 06:59:001.11.9200.16384 (win8_rtm.120725-1247)
WDFLDR.SYSfffff880`01140000fffff880`011500000x0001000026/07/2012 05:29:041.11.9200.16384 (win8_rtm.120725-1247)
acpiex.sysfffff880`01150000fffff880`011670000x0001700026/07/2012 05:25:576.2.9200.16384 (win8_rtm.120725-1247)
WppRecorder.sysfffff880`01167000fffff880`011720000x0000b00026/07/2012 05:29:076.2.9200.16384 (win8_rtm.120725-1247)
ACPI.sysfffff880`01172000fffff880`011df0000x0006d00020/09/2012 09:09:166.2.9200.16384 (win8_rtm.120725-1247)
WMILIB.SYSfffff880`011df000fffff880`011e90000x0000a00026/07/2012 05:30:046.2.9200.16384 (win8_rtm.120725-1247)
msisadrv.sysfffff880`011e9000fffff880`011f30000x0000a00026/07/2012 05:28:026.2.9200.16384 (win8_rtm.120725-1247)
pci.sysfffff880`00c00000fffff880`00c3d0000x0003d00026/07/2012 05:27:436.2.9200.16384 (win8_rtm.120725-1247)
cng.sysfffff880`00e59000fffff880`00ee50000x0008c00011/10/2012 08:17:346.2.9200.16433 (win8_gdr.121010-1704)
tpm.sysfffff880`00ee5000fffff880`00f0d0000x0002800001/03/2013 07:56:346.2.9200.16384 (win8_rtm.120725-1247)
vdrvroot.sysfffff880`00f26000fffff880`00f330000x0000d00026/07/2012 05:27:296.2.9200.16384 (win8_rtm.120725-1247)
pdc.sysfffff880`00f33000fffff880`00f4a0000x0001700001/03/2013 07:58:346.2.9200.16384 (win8_rtm.120725-1247)
partmgr.sysfffff880`00f4a000fffff880`00f640000x0001a00009/01/2013 07:01:426.2.9200.16384 (win8_rtm.120725-1247)
spaceport.sysfffff880`00f64000fffff880`00fad0000x0004900004/05/2013 07:48:436.2.9200.16384 (win8_rtm.120725-1247)
volmgr.sysfffff880`00fad000fffff880`00fc50000x0001800026/07/2012 05:29:226.2.9200.16384 (win8_rtm.120725-1247)
volmgrx.sysfffff880`0124a000fffff880`012aa0000x0006000026/07/2012 05:29:596.2.9200.16384 (win8_rtm.120725-1247)
mountmgr.sysfffff880`012aa000fffff880`012c40000x0001a00026/07/2012 05:29:336.2.9200.16384 (win8_rtm.120725-1247)
iaStorA.sysfffff880`0143b000fffff880`017080000x002cd00006/04/2013 02:45:3112.0.7.1002
storport.sysfffff880`01708000fffff880`0175d0000x0005500001/03/2013 07:58:516.2.9200.16547 (win8_gdr.130228-1507)
EhStorClass.sysfffff880`0175d000fffff880`017770000x0001a00026/07/2012 05:26:246.2.9200.16384 (win8_rtm.120725-1247)
fltmgr.sysfffff880`01777000fffff880`017d70000x0006000026/07/2012 05:30:096.2.9200.16384 (win8_rtm.120725-1247)
fileinfo.sysfffff880`017d7000fffff880`017eb0000x0001400026/07/2012 05:28:026.2.9200.16384 (win8_rtm.120725-1247)
mfehidk.sysfffff880`012c4000fffff880`0137d7000x000b970015/01/2013 21:21:15SYSCORE.15.1.0.595
Ntfs.sysfffff880`01ab7000fffff880`01c9a0000x001e300002/02/2013 10:25:096.2.9200.16384 (win8_rtm.120725-1247)
ksecdd.sysfffff880`01c9a000fffff880`01cb50000x0001b00020/09/2012 09:09:166.2.9200.16420 (win8_gdr.120919-1813)
pcw.sysfffff880`01cb5000fffff880`01cc60000x0001100026/07/2012 05:28:446.2.9200.16384 (win8_rtm.120725-1247)
Fs_Rec.sysfffff880`01cc6000fffff880`01cd00000x0000a00026/07/2012 05:30:086.2.9200.16384 (win8_rtm.120725-1247)
ndis.sysfffff880`01cd0000fffff880`01dcb0000x000fb00015/06/2013 08:11:356.2.9200.16384 (win8_rtm.120725-1247)
NETIO.SYSfffff880`01a00000fffff880`01a6f0000x0006f00011/10/2012 08:16:206.2.9200.16433 (win8_gdr.121010-1704)
ksecpkg.sysfffff880`01a6f000fffff880`01a9e0000x0002f00011/10/2012 08:16:466.2.9200.16433 (win8_gdr.121010-1704)
tcpip.sysfffff880`01eae000fffff880`020e70000x0023900001/08/2013 11:17:526.2.9200.16384 (win8_rtm.120725-1247)
fwpkclnt.sysfffff880`020e7000fffff880`0214f0000x0006800001/03/2013 07:55:546.2.9200.16384 (win8_rtm.120725-1247)
wfplwfs.sysfffff880`0214f000fffff880`0216a0000x0001b00007/06/2013 06:13:566.2.9200.16384 (win8_rtm.120725-1247)
mfewfpk.sysfffff880`0216a000fffff880`021bac000x00050c0015/01/2013 21:21:30SYSCORE.15.1.0.595
fvevol.sysfffff880`01e00000fffff880`01e760000x0007600020/09/2012 09:08:156.2.9200.16384 (win8_rtm.120725-1247)
hpdskflt.sysfffff880`01e76000fffff880`01e810000x0000b00026/02/2013 23:08:126, 0, 5, 1
volsnap.sysfffff880`0137e000fffff880`013d20000x0005400001/06/2013 06:10:226.2.9200.16384 (win8_rtm.120725-1247)
rdyboost.sysfffff880`021bb000fffff880`021f60000x0003b00026/07/2012 05:28:346.2.9200.16384 (win8_rtm.120725-1247)
nvpciflt.sysfffff880`01e81000fffff880`01e8c0000x0000b00012/09/2013 08:16:259.18.13.2723
mup.sysfffff880`01e8c000fffff880`01ea30000x0001700026/07/2012 05:30:006.2.9200.16384 (win8_rtm.120725-1247)
disk.sysfffff880`01dcb000fffff880`01de70000x0001c00026/07/2012 05:29:256.2.9200.16384 (win8_rtm.120725-1247)
CLASSPNP.SYSfffff880`00e00000fffff880`00e540000x0005400029/06/2013 06:07:456.2.9200.16654 (win8_gdr.130628-1505)
crashdmp.sysfffff880`01de7000fffff880`01dfb0000x0001400002/02/2013 10:26:006.2.9200.16518 (win8_gdr.130201-1704)
cdrom.sysfffff880`04000000fffff880`040310000x0003100026/07/2012 05:26:366.2.9200.16384 (win8_rtm.120725-1247)
MOBK755.sysfffff880`04031000fffff880`040470000x0001600008/04/2010 01:06:361,15,0,2
Null.SYSfffff880`04047000fffff880`040500000x0000900026/07/2012 05:30:166.2.9200.16384 (win8_rtm.120725-1247)
Beep.SYSfffff880`04050000fffff880`040580000x0000800026/07/2012 05:30:196.2.9200.16384 (win8_rtm.120725-1247)
BasicRender.sysfffff880`04058000fffff880`040650000x0000d00026/07/2012 05:28:516.2.9200.16384 (win8_rtm.120725-1247)
dxgkrnl.sysfffff880`0440f000fffff880`045780000x0016900013/04/2013 08:09:526.2.9200.16583 (win8_gdr.130412-1706)
watchdog.sysfffff880`04578000fffff880`045890000x0001100026/07/2012 05:29:056.2.9200.16384 (win8_rtm.120725-1247)
dxgmms1.sysfffff880`04589000fffff880`045d70000x0004e00009/01/2013 06:58:586.2.9200.16496 (win8_gdr.130108-1504)
BasicDisplay.sysfffff880`045d7000fffff880`045e80000x0001100026/07/2012 05:29:086.2.9200.16384 (win8_rtm.120725-1247)
Npfs.SYSfffff880`045e8000fffff880`045fa0000x0001200026/07/2012 05:30:266.2.9200.16384 (win8_rtm.120725-1247)
Msfs.SYSfffff880`04400000fffff880`0440c0000x0000c00026/07/2012 05:30:246.2.9200.16384 (win8_rtm.120725-1247)
tdx.sysfffff880`04065000fffff880`040870000x0002200026/07/2012 05:24:586.2.9200.16384 (win8_rtm.120725-1247)
TDI.SYSfffff880`04087000fffff880`040950000x0000e00026/07/2012 05:27:596.2.9200.16384 (win8_rtm.120725-1247)
netbt.sysfffff880`04095000fffff880`040ed0000x0005800026/07/2012 05:24:266.2.9200.16384 (win8_rtm.120725-1247)
afd.sysfffff880`03a20000fffff880`03ab20000x0009200006/11/2012 06:53:426.2.9200.16384 (win8_rtm.120725-1247)
pacer.sysfffff880`03ab2000fffff880`03adc0000x0002a00026/07/2012 05:23:056.2.9200.16384 (win8_rtm.120725-1247)
vwififlt.sysfffff880`03adc000fffff880`03af20000x0001600026/07/2012 05:26:396.2.9200.16384 (win8_rtm.120725-1247)
netbios.sysfffff880`03af2000fffff880`03b020000x0001000026/07/2012 05:28:196.2.9200.16384 (win8_rtm.120725-1247)
rdbss.sysfffff880`03b02000fffff880`03b750000x0007300004/05/2013 07:47:006.2.9200.16384 (win8_rtm.120725-1247)
csc.sysfffff880`04879000fffff880`0490a0000x0009100020/09/2012 09:08:296.2.9200.16420 (win8_gdr.120919-1813)
wanarp.sysfffff880`0490a000fffff880`049240000x0001a00009/04/2013 05:31:006.2.9200.16579 (win8_gdr.130408-1425)
nsiproxy.sysfffff880`04924000fffff880`049320000x0000e00026/07/2012 05:25:006.2.9200.16384 (win8_rtm.120725-1247)
npsvctrig.sysfffff880`04932000fffff880`0493e0000x0000c00026/07/2012 05:27:336.2.9200.16384 (win8_rtm.120725-1247)
mssmbios.sysfffff880`0493e000fffff880`0494a0000x0000c00026/07/2012 05:29:196.2.9200.16384 (win8_rtm.120725-1247)
discache.sysfffff880`0494a000fffff880`0495b0000x0001100026/07/2012 05:28:236.2.9200.16384 (win8_rtm.120725-1247)
dfsc.sysfffff880`0495b000fffff880`0497c0000x0002100026/07/2012 05:26:536.2.9200.16384 (win8_rtm.120725-1247)
ndistapi.sysfffff880`0498e000fffff880`0499a0000x0000c00020/09/2012 09:09:196.2.9200.16420 (win8_gdr.120919-1813)
ndiswan.sysfffff880`0499a000fffff880`049c90000x0002f00026/07/2012 05:23:136.2.9200.16384 (win8_rtm.120725-1247)
rassstp.sysfffff880`049c9000fffff880`049e70000x0001e00026/07/2012 05:23:596.2.9200.16384 (win8_rtm.120725-1247)
AgileVpn.sysfffff880`049e7000fffff880`049ff0000x0001800026/07/2012 05:23:116.2.9200.16384 (win8_rtm.120725-1247)
tunnel.sysfffff880`04800000fffff880`0482c0000x0002c00026/07/2012 05:23:046.2.9200.16384 (win8_rtm.120725-1247)
CompositeBus.sysfffff880`0482c000fffff880`0483b0000x0000f00026/07/2012 05:28:036.2.9200.16384 (win8_rtm.120725-1247)
kdnic.sysfffff880`0483b000fffff880`048460000x0000b00026/07/2012 05:27:416.01.00.0000 (win8_rtm.120725-1247)
umbus.sysfffff880`04846000fffff880`048580000x0001200026/07/2012 05:27:396.2.9200.16384 (win8_rtm.120725-1247)
nvlddmkm.sysfffff880`05c06000fffff880`066fd0000x00af700012/09/2013 08:16:009.18.13.2723
igdkmd64.sysfffff880`04c7d000fffff880`050d02000x0045320020/03/2013 07:25:419.18.10.3071
HDAudBus.sysfffff880`050d1000fffff880`050e70000x0001600020/09/2012 09:08:436.2.9200.16384 (win8_rtm.120725-1247)
USBXHCI.SYSfffff880`050e7000fffff880`0513e0000x0005700001/06/2013 06:07:156.2.9200.16384 (win8_rtm.120725-1247)
ucx01000.sysfffff880`0513e000fffff880`051760000x0003800001/06/2013 06:07:306.2.9200.16384 (win8_rtm.120725-1247)
HECIx64.sysfffff880`05176000fffff880`051890000x0001300017/12/2012 22:32:219.0.0.1287 built by: WinDDK
fastfat.SYSfffff880`05189000fffff880`051c00000x0003700026/07/2012 05:30:236.2.9200.16384 (win8_rtm.120725-1247)
usbehci.sysfffff880`051c0000fffff880`051d60000x0001600020/09/2012 09:09:276.2.9200.16384 (win8_rtm.120725-1247)
USBPORT.SYSfffff880`04c00000fffff880`04c7b0000x0007b00020/09/2012 09:09:396.2.9200.16384 (win8_rtm.120725-1247)
Rt630x64.sysfffff880`0564a000fffff880`057060000x000bc00028/12/2012 03:04:068.010.1226.2012
i8042prt.sysfffff880`05706000fffff880`057260000x0002000026/07/2012 05:28:506.2.9200.16384 (win8_rtm.120725-1247)
SynTP.sysfffff880`05726000fffff880`057a50000x0007f00024/04/2013 03:34:2316.5.3.3 23Apr13
USBD.SYSfffff880`057a5000fffff880`057b00000x0000b00020/09/2012 09:10:206.2.9200.16420 (win8_gdr.120919-1813)
ikbevent.sysfffff880`057b0000fffff880`057ba0000x0000a00008/01/2013 22:34:061, 0, 9, 0
kbdclass.sysfffff880`057ba000fffff880`057c90000x0000f00026/07/2012 05:28:476.2.9200.16384 (win8_rtm.120725-1247)
imsevent.sysfffff880`057c9000fffff880`057d30000x0000a00008/01/2013 22:33:331, 0, 9, 0
mouclass.sysfffff880`057d3000fffff880`057e20000x0000f00026/07/2012 05:28:476.2.9200.16384 (win8_rtm.120725-1247)
Smb_driver_Intel.sysfffff880`057e2000fffff880`057ef0000x0000d00024/04/2013 03:36:1916.5.3.3 23Apr13
Accelerometer.sysfffff880`057ef000fffff880`057fd0000x0000e00026/02/2013 23:08:106, 0, 5, 1
wmiacpi.sysfffff880`05200000fffff880`0520a0000x0000a00026/07/2012 05:29:536.2.9200.16384 (win8_rtm.120725-1247)
CmBatt.sysfffff880`0520a000fffff880`052104000x0000640026/07/2012 05:29:206.2.9200.16384 (win8_rtm.120725-1247)
BATTC.SYSfffff880`05211000fffff880`0521d0000x0000c00011/10/2012 08:19:586.2.9200.16384 (win8_rtm.120725-1247)
WirelessButtonDriver64.sysfffff880`0521d000fffff880`052270000x0000a00030/08/2012 06:11:291, 0, 6, 1
HIDCLASS.SYSfffff880`05227000fffff880`052420000x0001b00009/04/2013 05:34:486.2.9200.16579 (win8_gdr.130408-1425)
HIDPARSE.SYSfffff880`05242000fffff880`0524a0000x0000800026/07/2012 05:30:156.2.9200.16384 (win8_rtm.120725-1247)
intelppm.sysfffff880`0524a000fffff880`052660000x0001c00006/11/2012 06:55:026.2.9200.16384 (win8_rtm.120725-1247)
ISCTD64.sysfffff880`05266000fffff880`052770000x0001100027/11/2012 22:52:341, 0, 8, 0
raspptp.sysfffff880`05277000fffff880`052980000x0002100026/07/2012 05:23:136.2.9200.16384 (win8_rtm.120725-1247)
nvvad64v.sysfffff880`05298000fffff880`052a50000x0000d00020/08/2013 14:29:101.2.5 built by: WinDDK
portcls.sysfffff880`052a5000fffff880`052f00000x0004b00011/10/2012 08:16:516.2.9200.16384 (win8_rtm.120725-1247)
drmk.sysfffff880`051d6000fffff880`051f80000x0002200011/10/2012 08:18:596.2.9200.16433 (win8_gdr.121010-1704)
ks.sysfffff880`066fd000fffff880`0674c0000x0004f00002/02/2013 10:25:506.2.9200.16384 (win8_rtm.120725-1247)
ksthunk.sysfffff880`052f0000fffff880`052f53800x0000538026/07/2012 05:28:586.2.9200.16384 (win8_rtm.120725-1247)
rasl2tp.sysfffff880`0674c000fffff880`067710000x0002500026/07/2012 05:23:166.2.9200.16384 (win8_rtm.120725-1247)
raspppoe.sysfffff880`06771000fffff880`0678b0000x0001a00026/07/2012 05:24:556.2.9200.16384 (win8_rtm.120725-1247)
swenum.sysfffff880`057fd000fffff880`057fe4800x0000148026/07/2012 05:28:536.2.9200.16384 (win8_rtm.120725-1247)
rdpbus.sysfffff880`0678b000fffff880`067960000x0000b00026/07/2012 05:28:196.2.9200.16384 (win8_rtm.120725-1247)
NDProxy.SYSfffff880`06796000fffff880`067aa0000x0001400009/04/2013 05:33:416.2.9200.16579 (win8_gdr.130408-1425)
usbhub.sysfffff880`03b75000fffff880`03bf30000x0007e00002/02/2013 10:25:146.2.9200.16384 (win8_rtm.120725-1247)
UsbHub3.sysfffff880`07ca9000fffff880`07d1c0000x0007300004/05/2013 07:46:436.2.9200.16384 (win8_rtm.120725-1247)
stwrt64.sysfffff880`07d1c000fffff880`07da60000x0008a00005/02/2013 13:07:256.10.6454.0
mfeavfk.sysfffff880`07da6000fffff880`07def6000x0004960015/01/2013 21:22:16SYSCORE.15.1.0.595
mfefirek.sysfffff880`07e02000fffff880`07e7d6800x0007b68015/01/2013 21:24:04SYSCORE.15.1.0.595
win32k.sysfffff960`00205000fffff960`005f50000x003f00006.2.9200.16384 (win8_rtm.120725-1247)
dump_diskdump.sysfffff880`07e7e000fffff880`07e8b0000x0000d00026/07/2012 05:29:58
dump_iaStorA.sysfffff880`040ed000fffff880`043ba0000x002cd00006/04/2013 02:45:31
dump_dumpfve.sysfffff880`07e8b000fffff880`07e9f0000x0001400020/09/2012 09:09:30
BTHUSB.sysfffff880`07eea000fffff880`07f010000x0001700009/01/2013 06:59:166.2.9200.16384 (win8_rtm.120725-1247)
bthport.sysfffff880`186ff000fffff880`188240000x0012500001/03/2013 07:55:376.2.9200.16384 (win8_rtm.120725-1247)
monitor.sysfffff880`18824000fffff880`188320000x0000e00001/03/2013 07:56:186.2.9200.16547 (win8_gdr.130228-1507)
TSDDD.dllfffff960`001ed000fffff960`001f60000x000090006.2.9200.16384 (win8_rtm.120725-1247)
cdd.dllfffff960`007c0000fffff960`007f60000x000360006.2.9200.16384 (win8_rtm.120725-1247)
ATMFD.DLLfffff960`00954000fffff960`009b40000x000600005.1 Build 236
rfcomm.sysfffff880`18832000fffff880`1885d0000x0002b00001/03/2013 07:56:336.2.9200.16547 (win8_gdr.130228-1507)
BthEnum.sysfffff880`1885d000fffff880`1886f0000x0001200009/01/2013 06:58:346.2.9200.16384 (win8_rtm.120725-1247)
bthpan.sysfffff880`1886f000fffff880`188910000x0002200026/07/2012 05:23:426.2.9200.16384 (win8_rtm.120725-1247)
usbccgp.sysfffff880`18891000fffff880`188b40000x0002300026/07/2012 05:27:066.2.9200.16384 (win8_rtm.120725-1247)
usbvideo.sysfffff880`188ff000fffff880`189325800x0003358020/09/2012 09:07:456.2.9200.16384 (win8_rtm.120725-1247)
luafv.sysfffff880`18933000fffff880`1895b0000x0002800026/07/2012 05:29:136.2.9200.16384 (win8_rtm.120725-1247)
WudfPf.sysfffff880`1895b000fffff880`189740000x0001900026/07/2012 05:26:456.2.9200.16384 (win8_rtm.120725-1247)
WinUSB.sysfffff880`18974000fffff880`189890000x0001500026/07/2012 05:26:386.2.9200.16384 (win8_rtm.120725-1247)
WUDFRd.sysfffff880`18989000fffff880`189bf0000x0003600026/07/2012 05:26:066.2.9200.16384 (win8_rtm.120725-1247)
lltdio.sysfffff880`189bf000fffff880`189d30000x0001400026/07/2012 05:24:026.2.9200.16384 (win8_rtm.120725-1247)
nwifi.sysfffff880`18600000fffff880`1866e0000x0006e00026/07/2012 05:25:116.2.9200.16384 (win8_rtm.120725-1247)
ndisuio.sysfffff880`1866e000fffff880`186820000x0001400026/07/2012 05:26:216.2.9200.16384 (win8_rtm.120725-1247)
rspndr.sysfffff880`18682000fffff880`1869a0000x0001800026/07/2012 05:24:066.2.9200.16384 (win8_rtm.120725-1247)
condrv.sysfffff880`1869a000fffff880`186a70000x0000d00026/07/2012 05:30:086.2.9200.16384 (win8_rtm.120725-1247)
HTTP.sysfffff880`07f01000fffff880`07fe00000x000df00015/03/2013 03:17:156.2.9200.16384 (win8_rtm.120725-1247)
bowser.sysfffff880`186a7000fffff880`186c70000x0002000026/07/2012 05:28:016.2.9200.16384 (win8_rtm.120725-1247)
mpsdrv.sysfffff880`186c7000fffff880`186de0000x0001700011/10/2012 08:15:156.2.9200.16433 (win8_gdr.121010-1704)
mrxsmb.sysfffff880`19e25000fffff880`19e880000x0006300006/02/2013 01:29:086.2.9200.16384 (win8_rtm.120725-1247)
mrxsmb10.sysfffff880`19e88000fffff880`19ed30000x0004b00026/07/2012 05:23:066.2.9200.16384 (win8_rtm.120725-1247)
mrxsmb20.sysfffff880`19ed3000fffff880`19f0e0000x0003b00006/02/2013 01:28:366.2.9200.16521 (win8_gdr.130205-1419)
Ndu.sysfffff880`19f0e000fffff880`19f2a0000x0001c00026/07/2012 05:23:416.2.9200.16384 (win8_rtm.120725-1247)
peauth.sysfffff880`19f2a000fffff880`19ff60000x000cc00009/04/2013 05:32:016.2.9200.16579 (win8_gdr.130408-1425)
secdrv.SYSfffff880`19e00000fffff880`19e0b0000x0000b00013/09/2006 16:18:384.03.086
srvnet.sysfffff880`188b4000fffff880`188f80000x0004400009/04/2013 05:31:136.2.9200.16579 (win8_gdr.130408-1425)
tcpipreg.sysfffff880`19e0b000fffff880`19e1d0000x0001200026/07/2012 05:23:136.2.9200.16384 (win8_rtm.120725-1247)
srv2.sysfffff880`07c00000fffff880`07ca10000x000a100009/04/2013 05:33:026.2.9200.16384 (win8_rtm.120725-1247)
srv.sysfffff880`1a83d000fffff880`1a8ca0000x0008d00026/07/2012 05:25:286.2.9200.16384 (win8_rtm.120725-1247)
WPRO_41_2001.sysfffff880`1a948000fffff880`1a9540000x0000c00008/11/2011 00:04:48
cfwids.sysfffff880`1a954000fffff880`1a9633000x0000f30015/01/2013 21:24:37SYSCORE.15.1.0.595
usb8023x.sysfffff880`1a964000fffff880`1a96f0000x0000b00012/02/2013 03:17:506.2.9200.16525 (win8_gdr.130211-1605)
RNDISMPX.SYSfffff880`1a96f000fffff880`1a97d0000x0000e00026/07/2012 05:27:536.2.9200.16384 (win8_rtm.120725-1247)
mslldp.sysfffff880`1a97d000fffff880`1a9940000x0001700026/07/2012 05:23:536.2.9200.16384 (win8_rtm.120725-1247)
NETwew00.sysfffff880`052f6000fffff880`0563d0000x0034700023/08/2013 00:20:3415.10.3.2
vwifibus.sysfffff880`1a8ca000fffff880`1a8d70000x0000d00026/07/2012 05:27:546.2.9200.16384 (win8_rtm.120725-1247)
vwifimp.sysfffff880`1a8d7000fffff880`1a8e10000x0000a00026/07/2012 05:26:396.2.9200.16384 (win8_rtm.120725-1247)
mfeapfk.sysfffff880`1a8e1000fffff880`1a90ab000x00029b0015/01/2013 21:21:56SYSCORE.15.1.0.595

 

 
 
 
Thanks !
Intern
guyromb
Posts: 39
Member Since: ‎10-05-2013
Message 2 of 8 (874 Views)

Re: DPC_WATCHDOG_VIOLATION

I have also posted this message on Microsoft's support forums. They replied in few hours. Why HP cannot supply better support for his customers?

http://answers.microsoft.com/en-us/windows/forum/windows_8-hardware/dpcwatchdogviolation/a7b11b58-dd...
Student
guyromb2
Posts: 1
Member Since: ‎10-05-2013
Message 3 of 8 (851 Views)

Re: [HP Envy 17 j021nr] DPC_WATCHDOG_VIOLATION

Anyone?

HP Support Agent
Dunidar
Posts: 3,633
Member Since: ‎09-03-2013
Message 4 of 8 (848 Views)

Re: [HP Envy 17 j021nr] DPC_WATCHDOG_VIOLATION

guyromb

 

I would recommend that you download and install HP Support Assistant the link is provided below. The problem you are describing is a driver incompatibilty issue. Whether or this is a driver that is for the device and not the operating system or for the operating system but not the device is hard to say. The HP Support Assistant linked below should identify and rectify the issue.

 

HP Support Assistant

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-110990-1&cc=us&dlc=en&lc=en...

 

If you have any further questions, concerns, or this does not resolve your issue please feel free to re-post.



Please click the "Thumbs Up" on the left to say thank you if you appreciate the support I provide!

Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.


Dunidar
I work on behalf of HP


"Customer service is not a department, it’s everyone’s job." - Anonymous
Intern
guyromb
Posts: 39
Member Since: ‎10-05-2013
Message 5 of 8 (836 Views)

Re: [HP Envy 17 j021nr] DPC_WATCHDOG_VIOLATION

I have already downloaded it. And it didn't upgrade any of my drivers (For example: on hp website there was a newer bios drivers that this 'assistant' didn't detect or ask me to update do i did it manually) . It is useless. Any other solutions or even 1800usd are not enough for hp to supply a working laptop?
HP Support Agent
Dunidar
Posts: 3,633
Member Since: ‎09-03-2013
Message 6 of 8 (828 Views)

Re: [HP Envy 17 j021nr] DPC_WATCHDOG_VIOLATION

guyromb2

 

From what I can tell this is purely a driver issue. On of the drivers on you system is not communicating correctly with the hardware and it is causing an error which is causing your system to dump the memory and restart in an effort to prevent corruption. Now since your error seems to be connected to your USB ports I would advise reinstalling your drivers starting with the Chipset, but I would recommend you update ALL your drivers just to ensure that you are dealing with the most recent drivers available. I am providing you a link to the driver download page for your system below.

 

HP ENVY 17-j021nr Notebook PC Drivers

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4132&lc=en&cc=us&dlc=en&sw_lang=&product=5395...

 

If you have any further questions, concerns, or this has not resolved your connecting a monitor issue than please feel free to re-post.



Please click the "Thumbs Up" on the left to say thank you if you appreciate the support I provide!

Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.


Dunidar
I work on behalf of HP


"Customer service is not a department, it’s everyone’s job." - Anonymous
Honor Student
Shocktroop12
Posts: 2
Member Since: ‎11-22-2013
Message 7 of 8 (596 Views)

Re: [HP Envy 17 Touchsmart] DPC_WATCHDOG_VIOLATION

I'm having the same issue with Hp ENVY 17 Touchsmart lap top computer.  It's getting so bad to the point where every time Ilog in the computer, the DPC WATCHDOG error code would pop up before I could even get on to the deskstop portion of my laptop. Any suggestion to fix this problem.

Intern
guyromb
Posts: 39
Member Since: ‎10-05-2013
Message 8 of 8 (590 Views)

Re: [HP Envy 17 j021nr] DPC_WATCHDOG_VIOLATION

Update drivers and bios *carefully*
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation