HP Laptop - CD/DVD Rom not showing up (4360 Views)
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Top Student
DeadMou55
Posts: 3
Member Since: ‎12-01-2009
Message 1 of 4 (4,360 Views)

HP Laptop - CD/DVD Rom not showing up

[ Edited ]

Hi,

I recently been really frustrated with the issue that I have been experiencing with my laptop.

My CD-ROM/DVD Drive dose not show up on my computer. I only can see my C: drive.

I checked the device manager and the CD-ROM dose not exist there.

I also checked the registry:

  • HKEY_LOCAL_MACHINE
  • SYSTEM
  • CurrentControlSet
  • Control
  • Class
  • {4D36E965-E325-11CE-BFC1-08002BE10318}

There is no trace of upper or lower limits within that folder.

My CD-ROM drive is also connected...I can see the lights flashing when i put in the CD.

Any suggestions?

Thanks,

Andrew

 

Update:

 

I also right clicked on my computer > manage > Storage > Disk Management

All that shows up there is:

C Drive

HP RECOVERY D

 

There is no CD-ROM.

Associate Dean
Mumbodog
Posts: 11,026
Member Since: ‎01-11-2010
Message 2 of 4 (4,348 Views)

Re: HP Laptop - CD/DVD Rom not showing up

 

 

See if this fixit utility can help

http://support.microsoft.com/kb/982116

 

.

Teacher
amaresh
Posts: 87
Member Since: ‎10-14-2010
Message 3 of 4 (4,337 Views)

Re: HP Laptop - CD/DVD Rom not showing up

Do you see CD-DVD Rom devices entry option in Device Manager ??

 

If no, then remove and reseat the Optical Drive and update the latest version of BIOS .

 

Hope it works .

Student
zaman581
Posts: 1
Member Since: ‎06-25-2011
Message 4 of 4 (3,890 Views)

Re: HP Laptop - CD/DVD ROM not showing up


Zaman581 Wrote:

Hi,

I recently been really frustrated with the issue that I have been experiencing with my laptop.

My CD-ROM/DVD Drive dose not show up on my computer. I only can see my C: drive.

I checked the device manager and the CD-ROM dose not exist there.

I also checked the registry:

  • HKEY_LOCAL_MACHINE
  • SYSTEM
  • CurrentControlSet
  • Control
  • Class
  • {4D36E965-E325-11CE-BFC1-08002BE10318}

There is no trace of upper or lower limits within that folder.

My CD-ROM drive is also connected...I can see the lights flashing when i put in the CD.

Any suggestions?

Thanks,

Andrew

 

Update:

 

I also right clicked on my computer > manage > Storage > Disk Management

All that shows up there is:

C Drive

HP RECOVERY D

 

There is no CD-ROM.


 

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