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Top Student
z1r1200cc
Posts: 5
Member Since: ‎09-25-2012
Message 1 of 7 (385 Views)

HP Pavilion DV7 1240us Express Card Slot Stopped Working

[ Edited ]
My express card slot stopped working.
 
The tech I was working with for the HP tuner card seems to think it is a driver or hardware issue.
 
Please see the email string below.
 
I tried all I know to get the slot to work, but I do not know which driver for it.
 
Please help me.
 
Thanks in advance.
 
Below are the emails.
 
Thanks, the problem is I do not know which driver it is.
 
I looked through the entire device manager tree, and do not know which driver controls the express slot, can you send me in the right direction?
 
I have an HP Pavilion DV& 1240us laptop.
 
Any direction would be greatly appreciated.
 
----- Original Message -----
[Personal Information Removed]
Sent: Monday, September 24, 2012 5:14 PM
Subject: RE: Ticket: [Personal Information Removed] Product: HVR-1500 (77xxx) OS: vista64 Ap p: wintv6 Country: usa
 

Without inserting another device into the slot the only thing I can think of is checking device manager for the drivers for that express slot and see if they are installed or reinstall the drivers.

 

If the device works on another laptop but continues to have problems on the first one then there must be something going on with the express slot on the first laptop.

 

 

 

Regards,

 

Jorge 

[Personal Information Removed]

 

 

Please include previous correspondence when replying.

 

From: J[Personal Information Removed]
Sent: Friday, September 21, 2012 5:44 PM
To: [Personal Information Removed]
Subject: Re: [Personal Information Removed] Product: HVR-1500 (77xxx) OS: vista64 Ap p: wintv6 Country: usa

 

No I do not, have you had this type of issue before?

 

Could it be missing or corrupt drivers?

 

Is there a way to test the slot without a device, checking drivers etc..

 

----- Original Message -----


[Personal Information Removed]

Sent: Friday, September 21, 2012 4:41 PM

Subject: RE: [Personal Information Removed] Product: HVR-1500 (77xxx) OS: vista64 Ap p: wintv6 Country: usa

 

Do you have another express card device that you can plug into the laptop in question and see if something malfunctioned on the slot possibly?

 

 

 

Regards,

 

Jorge [Personal Information Removed]

Please include previous correspondence when replying.

 

From: JrSonic [Personal Information Removed]
Sent: Friday, September 21, 2012 11:43 AM
To: [Personal Information Removed]
Cc: z1r1200cc
Subject: Re: [Personal Information Removed] Product: HVR-1500 (77xxx) OS: vista64 Ap p: wintv6 Country: usa

 

Yes it is connected directly, it does not even get recognized by device manager.

 

No default beep when plugging and unplugging.

 

IT USED TO WORK NO PROBLEM.

 

It will work in another laptop.

 

I am a tech by trade, so if I have to edit the registry, etc.. let me know.

 

Right now I am baffled, what can I do.

 

From: [Personal Information Removed]

Sent: Friday, September 21, 2012 10:01 AM

To: [Personal Information Removed]

Subject: RE: [Personal Information Removed] Product: HVR-1500 (77xxx) OS: vista64 Ap p: wintv6 Country: usa

 

Hello,

 

Are you making sure to connect the 1500 directly into the express slot in the laptop and into a usb converter?

 

When it is plugged in does anything appear in device manager with a yellow mark next to it? Is it being listed under sound, video, game controllers at all?

 

 

 

Regards,

 

Jorge [Personal Information Removed]

Please include previous correspondence when replying.

 

From: Joe [Personal Information Removed]
Sent: Wednesday, September 19, 2012 7:18 PM
To: Danger1
Subject: [Personal Information Removed] Product: HVR-1500 (77xxx) OS: vista64 App: wintv6 Country: usa [senderbase]

 

Name: Joe
Email: [Personal Information Removed]
Product: HVR-1500 (77xxx)
Application: wintv6
OS: vista64
Country: usa
Problem description: My tuner stopped working,I used HWclear to no avail.

The tuner works in another laptop, so it is not the hardware.

Will not make the customary sound when plugged and unplugged.

I am very PC savy and tried all I know, driver reinstall etc..

Please help.

Thanks

Top Student
z1r1200cc
Posts: 5
Member Since: ‎09-25-2012
Message 2 of 7 (360 Views)

Re: HP Pavilion DV7 1240us Express Card Slot Stopped Working

Well I am guessing, that No One can help me.

Also being that my laptop is out of warranty HP won't help.

Concerned consumer
Distinguished Professor
SeanS
Posts: 3,102
Member Since: ‎11-22-2011
Message 3 of 7 (341 Views)

Hey there, Can you explain more on this issue? I see by...

Hey there,

Can you explain more on this issue? I see by the emails the Express card slot is not functioning. What you are using in the card slot? Is the the HP TV Tuner card? If so, do you have another express card handy so you could test to see if it was the card or the slot? If your missing the driver you will need to use the HP Recovery CD to reinstall the TV Tuner driver.

-Sean
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Top Student
z1r1200cc
Posts: 5
Member Since: ‎09-25-2012
Message 4 of 7 (333 Views)

Re: Hey there, Can you explain more on this issue? I see by...

Thanks,

 

Yes it is the tuner card and it worked less than a month ago.

 

I do not have another card to test with, can you tell me which driver it is in Device Manager?

 

The card works in another HP laptop.

 

Tried several times to reinstall TV Tuner driver and it does not work.

 

What are the drivers for the express card itself?

 

I want to reinstall these drivers.

Top Student
z1r1200cc
Posts: 5
Member Since: ‎09-25-2012
Message 5 of 7 (332 Views)

Re: Hey there, Can you explain more on this issue? I see by...

I meant the express card slot itself, there has to be drivers for it right?

Distinguished Professor
SeanS
Posts: 3,102
Member Since: ‎11-22-2011
Message 6 of 7 (316 Views)

HP Pavilion DV7 1240us Express Card Slot Stopped Working

Is this what you have tried installing: http://goo.gl/SWw75

When you installed the driver did you receive any error messages?

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Top Student
z1r1200cc
Posts: 5
Member Since: ‎09-25-2012
Message 7 of 7 (292 Views)

Re: HP Pavilion DV7 1240us Express Card Slot Stopped Working

I had installed thoses drivers already, but I did it again to no avail.

 

 

How can I check the hardware slot?

 

AS I Had stated previously, ARE THERE DRIVERS FOR THE SLOT ITSELF?

 

Checked the BIOS and there is nothing there for the slot.

 

I need to determine if it is a hardware issue, how can I accomplish this?

 

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