Posts: 154
Member Since: ‎01-11-2014
Message 1 of 1 (8,635 Views)

HP Pavilion TS 14: Unknown Device (Windows 8.1)

Just wanted to share my experience after reformatting my brand new HP Pavilion TS 14.

- it came with Windows 8, but do not like all the bloat that comes with OEM installed OSes.

- backed everything up, and reformatted.


Now.. i was able to find most of the drivers on HP's website for the specific model.

- except for 1.


Unknown Device


i actually found a post on here and the expert said it was related to Graphics.

- but i installed all of AMD drivers & Software.

- i even updated via Windows Update.


Googling was  not fruitful, as this specific model is either too new or not popular.

But eventually did find it.


Device type: System devices
Manufacturer: AMD (ATI)

Provider: Advanced Mirco Devices, Inc

Date: 2013-02-07
Operation Systems: Windows 8, Windows 8 (64bit)
File size: 57.5 KB



Note: it says Windows 8.. but it's compatible with Windows 8.1 also.


My Specs:

  • HP Pavilion TouchSmart 14
  • Windows 8.1 x64
  • AMD Catalyst 13.12 (latest WHQL)
I am NOT an HP employee.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation