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02-28-2011 12:55 PM
If the mute, volume controls and play buttons stop working, I can verify that following proceedure will rectify the situation:
1. Turn Off Laptop
2. Remove AC cord and remove battery
3. hold power button down for 30 seconds
4 Reload battery, attach AC cord, turn on laptop, after boot, controls should work again.
Mine is doing this now. Battery removal and reboot works but only until the next day then back to square one. I've had this laptop two years and it's been fine, now I'm frustrated and ready to buy a Mac before I spend more time and moneyh on this one. LIfe's just too short for this nonsens.
01-30-2012 01:59 PM
02-03-2012 01:48 PM
Wish I could say it worked. It seemed like the ribbons needed to be reseated, so I did that, and then installed the driver software, to no avail.
Had my hopes up. Still no joy. HP droped the ball on this 2 year old issue that impacted several models.
I learned my lesson...never will buy another HP device again.
02-09-2012 11:41 AM
Did you do the reset thing after. the 1st time I did the reset after fixing the ribbon cable it didn't work. i then took my time and reset it again and it came back to normal. Hope you get it going. every laptop company has inherent problems. i'v tried them all !! I never had to reintall any drivers