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Honor Student
mrjay000
Posts: 3
Member Since: ‎09-16-2013
Message 1 of 5 (326 Views)
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HP Sectre XT Pro Windows 8 USB 3.0 issue

Hello,

i need your help with hte following.

i installed windows 8 on my spectre xt pro and the usb 3.0 drivers from windows are not working corectly.

i tried different usb 3.0 drivers (including the intel one and still no luck).

the port can read and write usb 2.0 devices, but when i plug in a usb 3.0 external device, the devices freezes.

any solutions to this problem?

 

thanks

Associate Professor
VJ_R
Posts: 1,113
Member Since: ‎09-10-2013
Message 2 of 5 (310 Views)

Re: HP Sectre XT Pro Windows 8 USB 3.0 issue

Hi 

 

Try to Put the product number in the following link and see if you can get the info

 

http://www8.hp.com/us/en/ad/windows-8/instructions.html

Hope this helps.

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****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Kudos"if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

Honor Student
mrjay000
Posts: 3
Member Since: ‎09-16-2013
Message 3 of 5 (305 Views)

Re: HP Sectre XT Pro Windows 8 USB 3.0 issue

i got a pdf that is explaining me how to upgrade to windows 8.
i need to know if there a specific driver that i can use for windows 8 and one that works.
Associate Professor
VJ_R
Posts: 1,113
Member Since: ‎09-10-2013
Message 4 of 5 (301 Views)

Re: HP Sectre XT Pro Windows 8 USB 3.0 issue

Hi

 

This is wat i found 

 

Try This Link

Hope this helps.

***** Click the KUDOS star on the left to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Kudos"if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

Honor Student
mrjay000
Posts: 3
Member Since: ‎09-16-2013
Message 5 of 5 (297 Views)

Re: HP Sectre XT Pro Windows 8 USB 3.0 issue

it worked. for the moment at least. will come back with an update if things are not working again.
thanks man
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