HP dv2000/6000/8000/9000/tx1000 Video Problems (55096 Views)
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Teacher
RonKe
Posts: 79
Member Since: ‎11-17-2008
Message 51 of 766 (10,319 Views)

Re: HP dv2000/6000/8000/9000/tx1000 Video Problems


Toronto699 wrote:
yes my new unopened HDX 18 has a nvidia GeForce 9600m GT graphics card , now im really worried!!
Message Edited by Toronto699 on 11-20-2008 06:09 AM

 

 

Toronto,

 

I do not know how to advise you except use-not abuse-- your computer to the max during the warranty period and if you are so inclined game the heck out of the GPU, as many young people do anyway.

 

Here is some information that might demonstrate that even the newer NVIDIA 9000 series GPUs are susceptible to the failure:

 

"A little digging revealed what this, and more, is all about, and it's far uglier than just the 'notebook' version. It seems that four board partners are seeing G92 and G94 chips going bad in the field at high rates.

 

Well, the G92 chip is used in the 8800GT, 8800GTS, 8800GS, several mobile flavours of 8800, most of the 9800 suffixes, and a few 9600 variants just to confuse buyers. The G94 is basically only the 9600GT. Basically we are told all G92 and G94 variants are susceptible to the same problem - basically they are all defective. Any guesses as to how much this is going to cost?

 

From the look of it, all G8x variants other than the G80, and all G9x variants are defective, but we have only been able to get people to comment directly on the G84, G86, G92 and G94, and all variants thereof. Since Nvidia is not acknowledging the obvious G84 and G86 problems, don't look for much word on this new set either - if they can bury it, it will drop their costs."

 

http://www.theinquirer.net/gb/inquirer/news/2008/08/12/nvidia-g92s-g94-reportedly

 

 

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Sig: Pavilion Model Series# dv9500t (t=Intel)_CTO_Prod# RL653AV_Vista Ultimate (64-bit)_SP1_Intel 2 Duo CPU T7500_2 GB Ram_BIOS F.09_NVIDIA 8600M GS_200GB 7200RPM SATA Dual HD (100GBx2)_HP 300GB HD USB Kit for xb3000_8/2007
Honor Student
pattyfinns
Posts: 4
Member Since: ‎11-21-2008
Message 52 of 766 (10,310 Views)

Re: HP dv2000/6000/8000/9000/tx1000 Video Problems

[ Edited ]

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Grad Student
James_Cummins
Posts: 148
Member Since: ‎11-18-2008
Message 53 of 766 (10,301 Views)

Re: HP dv2000/6000/8000/9000/tx1000 Video Problems

It would only be only those chips made before August of this year IF the problems seen are the solder bumps.  Unfortunately there's no guarantee what a new product bought today will have in it.
Grad Student
James_Cummins
Posts: 148
Member Since: ‎11-18-2008
Message 54 of 766 (10,293 Views)

Re: HP dv2000/6000/8000/9000/tx1000 Video Problems

pattyfinns,

yes it does seem you have a nVidia GPU/chipset that's overheating.  The driver only enables features and higher performance, you are still using the same video, same chip, it's not actually disabled as it is still processing and outputting the video so if it totally fails you will no longer have any use of the laptop.  If it seems stable enough to take a chance, see if there's a newer bios you can flash to it which may increase fan speed, reducing heat.

 

We can't predict if it'll keep working for 4 days.  It might run like that for a year or fail in the next hour(s).  Probably the latter is a closer estimate since you've already seen some symptoms but even if you shipped it off to HP for servicing you wouldn't get it back within 4 days from now, especially considering it's the weekend.

Tutor
glenmike
Posts: 12
Member Since: ‎11-21-2008
Message 55 of 766 (10,277 Views)

Re: HP dv2000/6000/8000/9000/tx1000 Video Problems


glenmike wrote:

If you hook-up an external monitor and can get into Windows try disabling the video driver. I actually removed it (the Nvidia driver). Restart the computer in VGA (640 X 480) with like 8 colors. You can then access your files. The screen looks really bad, but it works on mine.


 

Windows running without the video driver will still allow resolutions higher than 640x480 and more than 8 colors.  That was a limitation only on (cant remember which OS for certain but not WinXP or Vista) Win2k or Win9x and older.  Without the video driver the resolution and color depth can be increased in Display Properties, it just won't go as high as it did previously, and may be limited to 4:3 ratios instead of widescreen 16:10 ratios.

Reply:

I'm using something called "VGAsave" under Vista Ultimate 64 bit. It must be something the operating software uses when there is no driver installed. It is the only resolution that will work, it is not selectable, at 4 bit, 640 X 480. With an external monitor, the only way it will work, I still have vertical green lines across the screen. It is readable. I believe it is the last dying gasp of the NVidia chip on the motherboard.
 
glenmike
Grad Student
James_Cummins
Posts: 148
Member Since: ‎11-18-2008
Message 56 of 766 (10,271 Views)

Re: HP dv2000/6000/8000/9000/tx1000 Video Problems



glenmike wrote:
I'm using something called "VGAsave" under Vista Ultimate 64 bit. It must be something the operating software uses when there is no driver installed. It is the only resolution that will work, it is not selectable, at 4 bit, 640 X 480. With an external monitor, the only way it will work, I still have vertical green lines across the screen. It is readable. I believe it is the last dying gasp of the NVidia chip on the motherboard.
 

 
Interesting, normally that VGAsave driver is just the default when the OS is installed and there's no other driver windows can find (nor is installed) and allows 800x600 and 1024x768.

Honor Student
dv9000craptop
Posts: 2
Member Since: ‎11-21-2008
Message 57 of 766 (10,241 Views)

Re: HP dv2000/6000/8000/9000/tx1000 Video Problems

I can attest to the issues discussed here.  The first time I sent my DV9000 back for repairs was for the cracked moulding around the left hinge.  Then I started experiencing the blue screen followed by immediate shut down issue.  I sent it back after telling them the problems and that hard drive was failing and they sent it back to me the same way with a restore disk tossed in.  I still haven't figured out how to use a restore disk on a failing hard drive.  I've since given up on tech support which is infuriating and replaced the failing hard drive and bought a copy of Windows XP Media Center Edition myself.  It's working now as long as I make sure to keep the bottom of the notebook cool or it will shut down with no warning.  It's disheartening that I spend $2000 on a piece of crap but what can you do?  My laptop is now a desktop since it has to stay on it's cooling pad and the battery life isn't good enough to make it portable.  I use my laptop at home for non-crucial tasks and use my MacBook for anything that I really need done.  That seems to be working for right now.  Hopefully if I keep it cool, I won't have anything else burn out  on me.
Grad Student
James_Cummins
Posts: 148
Member Since: ‎11-18-2008
Message 58 of 766 (10,238 Views)

Re: HP dv2000/6000/8000/9000/tx1000 Video Problems

Nobody should be happy when their multi-hundred, even multi-thousand dollar purchase fails prematurely.  However, you are not here for the purpose of salvaging your laptop.  You have not posted once about an initial problem, only trolling twice (under this user ID).
 
You are trolling, and I wonder if you are the same troll who has posted other messages in the same vein.
 
Someone in this forum has WAY WAY too much time on their hands and needs to stop fabricating nonsense and creating fake blogs.    I wholeheartedly agree when moderator(s) start deleting posts that are questionable, but I suggest a further measure, that posts now have IP address attached for tracking, and any coming from a proxy/etc are just rejected automatically.
 
Anyone with a faulty laptop under warranty should have that resolved, but I've been on the 'net long enough to recognize bull**it when I read it.  dv9000craptop, odds are low but maybe you are sincere, yet it seems unlikely because typically mature adults who need resolution do not start out trying to inflame a situation, let alone not even having any posts about trying to solve any problem before whining.  If you are just immature and are telling truth then I apologize, but odds are very high there is at least one troll posting under multiple fake usernames.
Honor Student
pattyfinns
Posts: 4
Member Since: ‎11-21-2008
Message 59 of 766 (10,227 Views)

Re: HP dv2000/6000/8000/9000/tx1000 Video Problems

[ Edited ]

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Top Student
nevada104
Posts: 5
Member Since: ‎11-20-2008
Message 60 of 766 (10,178 Views)

Re: HP dv2000/6000/8000/9000/tx1000 Video Problems

Could it be that I found a solution? I'm not sure but it's booted normally twice...and my fingers are crossed.

I chatted with an HP tech and after explaining the problem, she said to load the nvidia driver from the recovery disk. Instead, I went to the support site and downloaded the oldest driver listed. I also found this post (very bottom) about disabling the Transient Multimon Manager (TMM) and did that at the same time.
http://forums.nvidia.com/lofiversion/index.php?t34934.html

I don't know if it's one or both that made a difference but if this solves it, I'm going to be happy, even though I followed so many suggestions that I'm going to do a full recovery just to make sure everything is back to normal.
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