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jackieguo
Posts: 1
Member Since: ‎08-25-2011
Message 1 of 2 (209 Views)

HP laptop shutdown

My HP laptop is keep shutting down by itself..

If I open a video or play games, then the laptop will be on for about 15 mins to 30 mins and later it will automatically shut down.

 

If I only take down notes and does not carry out heavy operation, it can lasts up to one and a half hour. 

 

If I leave the laptop for sometime, it should be sleep  but instead it shut down.

 

Is it the fan problem? overheating problem? Battery problem? AC power adaptor problem?

 

How can I solve this problem? 

 

Thank!!!

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DavidPK
Posts: 31,728
Member Since: ‎09-24-2010
Message 2 of 2 (174 Views)

Re: HP laptop shutdown

Hi,

 

Shutdown the notebook.  Tap away at f10 as you start the notebook to enter the bios menu.  Under the Advanced or Diagnostic tab you should find the facility to run tests on both the Hard Drive and Memory.  Post back with the details of any error messages.



Also, does the notebook get very warm quickly?

 

Regards,

 

DP-K

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