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Top Student
Dieygo
Posts: 8
Member Since: ‎08-15-2011
Message 1 of 23 (80,202 Views)
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HP probook 4530s missing base system device

This is my 5th day since i bought this new HP probook 4530s [LH313EA#ABV] and i like it, i made a clean install for windows 7 ultimate x64 and i've just realised that the hp drivers support page dose not has any drivers for the ultimate version, so i downloaded the proffesional drivers, now i have all devices are installed except  two devices named base system device, and i see the two bottoms of the wifi disable\enable and quick web are not lighting anymore after this install, the quick web bottom is not functional, and the wifi light is always off, please help me :smileyhappy:

 

The hardware Ids:

 

1- base system device


PCI\VEN_197B&DEV_2392&SUBSYS_167C103C&REV_30

PCI\VEN_197B&DEV_2392&SUBSYS_167C103C

PCI\VEN_197B&DEV_2392&CC_088000

PCI\VEN_197B&DEV_2392&CC_0880

 

2-base system device

 

PCI\VEN_197B&DEV_2393&SUBSYS_167C103C&REV_30

PCI\VEN_197B&DEV_2393&SUBSYS_167C103C

PCI\VEN_197B&DEV_2393&CC_088000

PCI\VEN_197B&DEV_2393&CC_0880

messing drivers.png

Provost
Paul_Tikkanen
Posts: 40,924
Member Since: ‎07-13-2010
Message 2 of 23 (80,140 Views)

Re: HP probook 4530s missing base system device

Hi:

 

Those device details you posted reveal you need your card reader drivers installed.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

You may also have to install the quickweb software as well.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Is your wireless adapter present in the device manager?

 

Paul

Provost
DavidPK
Posts: 31,405
Member Since: ‎09-24-2010
Message 3 of 23 (80,140 Views)

Re: HP probook 4530s missing base system device

Hi,

 

Download and install the Card Reader driver from the page on the link below.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Regards,

 

DP-K

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Top Student
Dieygo
Posts: 8
Member Since: ‎08-15-2011
Message 4 of 23 (80,130 Views)

Re: HP probook 4530s missing base system device

[ Edited ]

First i wanna thank you for your help, ive downloaded and installed the two drivers, and i can say that the problem is solved now, but the bottoms still not functional, could you please help with that?

Provost
Paul_Tikkanen
Posts: 40,924
Member Since: ‎07-13-2010
Message 5 of 23 (80,118 Views)

Re: HP probook 4530s missing base system device

You're very welcome.

 

You can try to install the HP Quick Launch Buttons. I didn't see the driver on your PC's download page but you can try these from an HP 6930p:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Paul

Top Student
Dieygo
Posts: 8
Member Since: ‎08-15-2011
Message 6 of 23 (80,104 Views)

Re: HP probook 4530s missing base system device

now the two bottoms are functional, but not lighting like befour and there are no driver missing.

Provost
Paul_Tikkanen
Posts: 40,924
Member Since: ‎07-13-2010
Message 7 of 23 (80,097 Views)

Re: HP probook 4530s missing base system device

Hi:

 

I see from your screen print you may need to load the Bluetooth software and driver for your PC.

 

If you know what mode bluetooth adapter you have (it may be part of the wireless card (Intel, Atheros or Realtek), you should download the software and driver for that.

 

I'm afraid since I do not own your model notebook I am not too familiar with other than the general items that usually need to be installed in order for it to work.

 

I don't know about the lighting issue -- how to make your WLAN light turn on.  Does your wireless card work and connect to the internet?

 

 

Paul

Top Student
Dieygo
Posts: 8
Member Since: ‎08-15-2011
Message 8 of 23 (80,092 Views)

Re: HP probook 4530s missing base system device

well, here is my status in photos.laptoplaptoplights off

Student
manikamboh
Posts: 1
Member Since: ‎12-22-2012
Message 9 of 23 (52,041 Views)

Re: HP probook 4530s missing base system device


Dieygo wrote:

This is my 5th day since i bought this new HP probook 4530s [LH313EA#ABV] and i like it, i made a clean install for windows 7 ultimate x64 and i've just realised that the hp drivers support page dose not has any drivers for the ultimate version, so i downloaded the proffesional drivers, now i have all devices are installed except  two devices named base system device, and i see the two bottoms of the wifi disable\enable and quick web are not lighting anymore after this install, the quick web bottom is not functional, and the wifi light is always off, please help me :smileyhappy:

 

The hardware Ids:

 

1- base system device

 

PCI\VEN_197B&DEV_2392&SUBSYS_167C103C&REV_30

PCI\VEN_197B&DEV_2392&SUBSYS_167C103C

PCI\VEN_197B&DEV_2392&CC_088000

PCI\VEN_197B&DEV_2392&CC_0880

 

2-base system device

 

PCI\VEN_197B&DEV_2393&SUBSYS_167C103C&REV_30

PCI\VEN_197B&DEV_2393&SUBSYS_167C103C

PCI\VEN_197B&DEV_2393&CC_088000

PCI\VEN_197B&DEV_2393&CC_0880

messing drivers.png


 

Honor Student
bamfo
Posts: 2
Member Since: ‎12-23-2012
Message 10 of 23 (51,982 Views)

Re: HP probook 4530s missing base system device

i have relise there are some drivers that is not on my hp machine .....base system device, network controller..that i notice it is not working ..so what should i do

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