09-30-2013 01:13 AM - edited 09-30-2013 01:23 AM
I have been using this laptop for a while.
Some time the keyboard will just out of control, when I press the "P" button, or shift "P", a lot of figure will appear.
Such as "qerwi+upo" and it deletes all my Previous typing..
I searched on the internet, tried the below method already:
1>uninstall keyboard and install again
2>uninstall HP power assistance and install newest version
3> update bios
none can completely solve the problem.
I used 15 mins to type this message because of this issue..
09-30-2013 08:41 AM
You have tried all the simple stuff. How does an external usb keyboard work for you? If it is OK, then it seems you need to replace the keyboard. Let us know the appropriate language of the keyboard and where you are located and we can help you find a good deal on one and provide detailed instructions. It is a fairly easy and inexpensive fix.