Posts: 1
Member Since: ‎06-25-2011
Message 1 of 2 (136 Views)

HPlaptop battery recall and back Up disk

[ Edited ]

My  HP laptop model Compaq 6710b  battery was recalled recently .  How do i get this battery replace?


The hard drive malfunctioned  recently  and lost the software recovery disk for this laptop .  The  Key product for the Window Vista Business is [Personal Information Removed].  Is there a way that i buy a copy of this window without buying a new copy from microsoft.


Mike Hong

[Personal Information Removed]

Posts: 11,650
Member Since: ‎01-11-2010
Message 2 of 2 (123 Views)

Re: HPlaptop battery recall and back Up disk

This is a user to user forum, Contact HP directly, they will guide you on what to do next to get it replaced under warranty



Everywhere else









You can order recovery media here




If HP no longer has Recovery Media for your model, order them here





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