HPlaptop battery recall and back Up disk (94 Views)
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Student
mikeredwing
Posts: 1
Member Since: ‎06-25-2011
Message 1 of 2 (94 Views)

HPlaptop battery recall and back Up disk

[ Edited ]

My  HP laptop model Compaq 6710b  battery was recalled recently .  How do i get this battery replace?

 

The hard drive malfunctioned  recently  and lost the software recovery disk for this laptop .  The  Key product for the Window Vista Business is [Personal Information Removed].  Is there a way that i buy a copy of this window without buying a new copy from microsoft.

 

Mike Hong

[Personal Information Removed]

Associate Dean
Mumbodog
Posts: 11,026
Member Since: ‎01-11-2010
Message 2 of 2 (81 Views)

Re: HPlaptop battery recall and back Up disk

This is a user to user forum, Contact HP directly, they will guide you on what to do next to get it replaced under warranty


USA
http://welcome.hp.com/country/us/en/contact_us.html

 



Everywhere else
http://welcome.hp.com/country/us/en/wwcontact_us.html

 

 

 

 

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You can order recovery media here

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&lc=en&dlc=en

 

 

 

If HP no longer has Recovery Media for your model, order them here

 

http://www.computersurgeons.com/Default.aspx

 

 

 

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation