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Student
Posts: 1
Member Since: ‎11-28-2013
Message 1 of 2 (211 Views)

Hard Smart Check Failed

Bought a HP Envy dv7

O/S Win 8

Product # D1A28UAR#ABA

 

All worked extrodinary for 2 months. Now the crashed are daily. Resetting BIOS fixed the issue for a while. I had to wipe it a couple of times, the 1st time caught me off guard so lost everything I've worked so hard at the first 2 months, photos, video editing for church, everything gone.

 

Now it isn;t responding to any type of roll back whatsoever. The manual Warranty check says it isn;t in warranty anymore, but my system info says my warranty started on 7/30/2013 so at a loss there in why it is out of warranty. 

 

Anyone with suggestions or fixes?

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Retired
Posts: 2,881
Member Since: ‎12-05-2012
Message 2 of 2 (206 Views)

Re: Hard Smart Check Failed



I have forwarded your post to the right people for their review. You should hear back from someone shortly via Private Message on this forum.


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OrnahP
HP Support Forums Moderator


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