Question
Reply
 
Top Student
ubuuntu
Posts: 6
Member Since: ‎03-13-2009
Message 1 of 2 (4,451 Views)

Hard drive warranty

Hi,

 

I have a dead Hitachi HDD retrieved from an old DV2000.

 

The laptop is out of warranty, but hard disk warranties usually last 3-5 years. The drive was produced in July 2006, so I hope there is still time to get a warranty replacement. Using the drive S/N, Hitachi web site says I should contact HP, but I couldn't find anything about this on the HP web site.

 

So, my questions:

 

1. Will I be able to get a replacement drive?

2. How? [e.g. Where is the RMA generation (URL?) / who can I talk to?]

 

Any help would be appreciated.

 

Thanks,

Ivan

Associate Professor
RoyalSerpent
Posts: 1,250
Member Since: ‎01-27-2009
Message 2 of 2 (4,445 Views)

Re: Hard drive warranty

The drive is an OEM drive and is covered by the HP warranty (1 yr).  You only get the longer warranty if you buy a retail Hitachi drive.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation