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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-31-2012 12:37 AM

HP Recommended

if i perform hard reset on hp g62, then it will not affect the pictures and programs on the hdd?

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‎07-31-2012 01:16 AM

HP Recommended
Hard Reset does not change any settings on the notebook, so it will not affect your pictures/music/data on the hard drive.

Just to confirm, by Hard Reset, you mean the following steps.

To remove the battery and the adapter and press the power button for 30 odd seconds and then plug the adapter only and power up the notebook.

The above are the steps for a Hard Reset.

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4 REPLIES 4

‎07-31-2012 01:16 AM

HP Recommended
Hard Reset does not change any settings on the notebook, so it will not affect your pictures/music/data on the hard drive.

Just to confirm, by Hard Reset, you mean the following steps.

To remove the battery and the adapter and press the power button for 30 odd seconds and then plug the adapter only and power up the notebook.

The above are the steps for a Hard Reset.
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‎07-31-2012 01:27 AM

HP Recommended
Yes, that is exactly what I mean.
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‎07-31-2012 01:29 AM

HP Recommended
You can go ahead with it, that should not cause any issues with your notebook.
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‎03-24-2013 10:26 AM

HP Recommended
Having same problem ....did reset has described above, but no light at plug point. Verified power at AC adapter....still nothing.....any ideas?
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