How can i turn on Fingerprint reader for windows 8 (1370 Views)
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Student
Hkillama
Posts: 1
Registered: ‎02-19-2013
Message 1 of 3 (1,370 Views)

How can i turn on Fingerprint reader for windows 8

I've tried many ways to find out how to turn on the fingerprint reader but i cant find one. I have a Hp ENVY m6. When I got it, the fingerprint scanner worked and after I shut it down, it stopped working. I went on device manager and unchecked the box that said "Allow the computer to turn off this device to save power" but the fingerprint scanner still didn't work. 

 

Ps. I have windows 8

Honor Student
llockie
Posts: 4
Registered: ‎01-24-2009
Message 2 of 3 (1,329 Views)

Re: How can i turn on Fingerprint reader for windows 8

Add me to the list. After searching the web, seems like this is a HUGE unsolved problem, not being addressed by HP!

How long did they know Win8 was coming?

 

Top Student
maddieswaffield
Posts: 13
Registered: ‎09-01-2013
Message 3 of 3 (700 Views)

Re: How can i turn on Fingerprint reader for windows 8

Add me to the list too! I've been doing days of research and it's so frustraiting, I can't fix it at all. The only think the finger reader lets me do is sign onto my user accound using the sensor instead of typing in a password. Apart from that it wont detect anything!

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