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Student
Vruskophile
Posts: 1
Member Since: ‎05-14-2013
Message 1 of 14 (14,439 Views)
Accepted Solution

How do I turn off the mouse pad on my Revolve 810?

I'd like to be able to turn it off and on easily, but will tackle the problem in the BIOS, if necessary

Dean
Dragon-Fur
Posts: 7,583
Member Since: ‎04-14-2009
Message 2 of 14 (14,432 Views)

Re: How do I turn off the mouse pad on my Revolve 810?

Hello,

 

Your overall purpose is a bit unclear; there are a couple of options available for TouchPad control that may work for you.

 

HP EliteBook Revolve 810 Tablet Windows 8 User Guide

 

TouchPad On / Off Switch - Session

  • The first option is to simply turn off the TouchPad with the on / off switch in the Upper Left corner.  It takes a firm double tap in the far upper left corner -- the switch is a toggle -- double tap for on, repeat for off.

 

Touch_pad_on-off.PNG

 

 

Disable TouchPad

 

You can select to disable the TouchPad

 

(Windows key + X) > Control Panel > Mouse > Select Tab TouchPad / ClickPad Settings >

Make sure that "Disable internal pointing device when external USB pointing device is attached" is UNCHECKED >

TouchPad Settings > Tapping >  Under "Top Left Action" > SELECT Switch TouchPad Off

 

Synaptics_Switch_TouchPad_Off.PNG

 

 

Disable TouchPad when external Mouse is connected

 

(Windows key + X) > Control Panel > Mouse > Select Tab TouchPad / ClickPad Settings >

CHECK "Disable internal pointing device when external USB pointing device is attached" UNCHECKED > OK

 

===========================================================================

 

 

 

Kind Regards,
Dragon-Fur
Honor Student
Mags-
Posts: 4
Member Since: ‎06-18-2013
Message 3 of 14 (14,220 Views)

Re: How do I turn off the mouse pad on my Revolve 810?

I don't have a touchpad tab in my mouse settings...  also the double tab - no matter how many times I try it, does not switch off the touchpad...  other options to temporarily disable touchpad please?

 

Distinguished Professor
AxshunJaxun
Posts: 2,594
Member Since: ‎01-29-2012
Message 4 of 14 (14,173 Views)

Re: How do I turn off the mouse pad on my Revolve 810?

Hey Mags-

 

There are a few things you can try.

 

First, a Hard Rest - drains all the electricity from the unit and gives it a clean boot state

1. Remove the battery. Unplug the AC Adapter and all peripherals

2. Hold the Power button down for about 10 seconds

3. Put the battery and AC Adapter back in

4. Power on and test the touchpad issue.

 

If you're still having the issue, Uinstall and Reinstall the touchpad driver.

1. Open Device Manager

2. Expand Mouse and other pointing devices

3. Double-click on Synaptics

4. Click on the Driver tab

5. Click the Uninstall button 

6. Restart when prompted. Windows will automatically detect and reinstall the missing driver during the restart.

This should reset the driver and solve any driver/software issues.

 

Let me know if you have any questions! :smileyhappy:

 

 

Honor Student
Mags-
Posts: 4
Member Since: ‎06-18-2013
Message 5 of 14 (14,118 Views)

Re: How do I turn off the mouse pad on my Revolve 810?

Thanks for the tips but to no avail...  I still cannot get the double tap to work and I still don't have the tabs in my mouse properties so cannot see synaptics to uninstall the drivers and try again.  Its like my HP does not even recognise that I have a working touch pad..  please any other help?

 

 

Capture.JPG

Distinguished Professor
AxshunJaxun
Posts: 2,594
Member Since: ‎01-29-2012
Message 6 of 14 (14,108 Views)

Re: How do I turn off the mouse pad on my Revolve 810?

That screenshot is from Control Panel > Mouse Properties.

 

Uninstall is found in Device Manager > Mice and other pointing devices > Synaptics Properties. Here are the steps to get there:

 

1. Windows key + X

2. Click Device Manager

3. Expand 'Mice and other pointing devices'

4. Double-click on Synaptics to bring up Properties

5. Click the Driver tab

6. Click the Uninstall button and Restart the computer. During the restart, Windows will automatically detect and reinstall the missing driver. 

 

 

Honor Student
Mags-
Posts: 4
Member Since: ‎06-18-2013
Message 7 of 14 (14,092 Views)

Re: How do I turn off the mouse pad on my Revolve 810?

Tried there but can't see Synaptics

 

Untitled.png

Distinguished Professor
AxshunJaxun
Posts: 2,594
Member Since: ‎01-29-2012
Message 8 of 14 (14,085 Views)

Re: How do I turn off the mouse pad on my Revolve 810?

It looks like this model has the Alps hardware (vs. the Synaptics brand hardware), but I still don't see Alps there under Mice and Other pointing devices where it should be. If you scroll down to the bottom in Device Manager, do you see any Unknown Devices with a yellow caution symbol or question mark? If so, double-click on it, click the Driver tab and Uninstall it. Then restart the computer. The missing driver will automatically be detected and reinstalled.

 

If not, it looks like the Alps driver needs to be downloaded. Download and install it from here:

 

Alps Touchpad/Trackpad Driver version 8.201.1717.118

 

Once it is installed, you should have full functionality of the ON/OFF switch.

 

Let me know the results :smileyhappy:

 

 

Honor Student
Mags-
Posts: 4
Member Since: ‎06-18-2013
Message 9 of 14 (14,069 Views)

Re: How do I turn off the mouse pad on my Revolve 810?

You are an absolute star!   On/Off works :smileyhappy:

Distinguished Professor
AxshunJaxun
Posts: 2,594
Member Since: ‎01-29-2012
Message 10 of 14 (14,066 Views)

Re: How do I turn off the mouse pad on my Revolve 810?

Great! Well done! I'm happy to help :smileyhappy:

 

 

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