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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hi,

 

The touchpad on my Envy 15 laptop seems to need to be re-calibrated.  As far as two-finger scrolling is concerned, the computer thinks the cursor is about 1 to 2 inches farther to the left than it really is.

 

The malfunction happens in a multi-paned screen or GUI, such as Windows Explorer or Evernote--any interface that is split amongst multiple columns that each have their own scrollbar.  If the cursor is resting in the right-most pane but near the border between the two panes, then two-finger scrolling will scroll the wrong pane.

 

For example, in Windows Explorer, in the right-most pane (i.e., the area that lists all my files), if the cursor is in the right-most pane but resting within 1 inch of the border between the two panes, attempting to two-finger scroll will mistakenly scroll the left-most pane.  

 

In other words, the computer thinks the cursor is about 1 to 2 inches farther to the left than it really is.

 

My Envy laptop is out of warranty. So I'm hoping there's some way for me to do the recalibration on my own.

 

Envy 15-3040NR

Windows 7 64-bit

Synaptics Touchpad driver 16.0 .1 .0

 

Thank you.

 

Martin L.

 

 

2 REPLIES 2
HP Recommended

Hi,

 

The last section of the following article may help:

 

   http://support.hp.com/us-en/document/c03488148

 

Note: This is for Windows 8 but you should be able to work this out form Windows 7.

 

Regards.

BH
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HP Recommended

High, BH, and thanks for the quick reply.

 

Actually, I'm referring to the "touchpad" (aka, Synaptics "clickpad" or Pointing device) of my laptop, not the touchscreen of a tablet.

 

But thanks anyway!

 

Best,

 

Martin L.

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