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MrFraudi
Posts: 11
Member Since: ‎09-28-2010
Message 1 of 9 (1,536 Views)

Hp Dv6-2154ca. Print Screen key is not working

 

My print screen key is NOT working at all. I need to use it for an urgent assignment, so if someone can help me out, it would be appreciated.

 

Thanks

PhD Student
wes_notebooks
Posts: 815
Member Since: ‎12-05-2008
Message 2 of 9 (1,529 Views)

Re: Hp Dv6-2154ca. Print Screen key is not working

MrFraudi,

 

Are you using the Function key (Fn) when you press the print screen key?  Need to know just in case.

 

-Wes


I am an HP employee.
Tutor
MrFraudi
Posts: 11
Member Since: ‎09-28-2010
Message 3 of 9 (1,527 Views)

Re: Hp Dv6-2154ca. Print Screen key is not working

No, i'm not, and even my fn key is not working. Like when i want to use symbols on the numbers in the keyboard like @ and stuff, my fn key doesn't work, and i think that is why my print screen doesn't work either.

PhD Student
wes_notebooks
Posts: 815
Member Since: ‎12-05-2008
Message 4 of 9 (1,524 Views)

Re: Hp Dv6-2154ca. Print Screen key is not working

To use print screen properly, you must press the function key and the print screen key at the same time.  Then, just to verify, open Paint by clicking Start>All Programs>Accessories>Paint.  Then try pasting into Paint by pressing the CTRL key and the letter V at the same time.

 

-wes


I am an HP employee.
Tutor
MrFraudi
Posts: 11
Member Since: ‎09-28-2010
Message 5 of 9 (1,523 Views)

Re: Hp Dv6-2154ca. Print Screen key is not working

ya it worked, so if i print screen with the fn key it works. but how come doesn't the fn key work when i'm using word or google chrome?

PhD Student
wes_notebooks
Posts: 815
Member Since: ‎12-05-2008
Message 6 of 9 (1,520 Views)

Re: Hp Dv6-2154ca. Print Screen key is not working

MrFraudi,

 

What are you trying to do in Explorer or Chrome? Are you trying to take a screen shot of the browser/web page?  Or are you using the function key for a different task?

 

-wes


I am an HP employee.
Tutor
MrFraudi
Posts: 11
Member Since: ‎09-28-2010
Message 7 of 9 (1,518 Views)

Re: Hp Dv6-2154ca. Print Screen key is not working

Ya i'm using it for different tasks, like lets say when i want to type my email, i need to press fn and then no. 2 to input "@".

PhD Student
wes_notebooks
Posts: 815
Member Since: ‎12-05-2008
Message 8 of 9 (1,514 Views)

Re: Hp Dv6-2154ca. Print Screen key is not working

Ahh, try Shift and then the number 2.

 

-wes


I am an HP employee.
Tutor
MrFraudi
Posts: 11
Member Since: ‎09-28-2010
Message 9 of 9 (1,508 Views)

Re: Hp Dv6-2154ca. Print Screen key is not working

ya that works in explorer and chrome but not in word, even other stuff like !, #, $, %, ^, &, *, (, ), _ works with shift in word, but none of the other symbols like μ  and other symbols that need the fn key, and i have to go look for the symbols on the internet and then copy paste them even though i can use them if my fn key works.

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