Hp Pavilion dm4 touchpad problems (29095 Views)
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Honor Student
Frenchie_36
Posts: 2
Registered: ‎08-30-2011
Message 1 of 60 (29,095 Views)

Hp Pavilion dm4 touchpad problems

I have been experiencing problems with my touchpad for the past few weeks, but normally, once I restart, everything is resolved. This time around, I have restarted my computer and the touchpad and mouse buttons do not work. After researching the internet, I found that maybe doing a system restore would work, but still no results. I am not sure what else to do. 

Distinguished Professor
kamatr
Posts: 2,527
Registered: ‎07-21-2010
Message 2 of 60 (29,078 Views)

Re: Hp Pavilion dm4 touchpad problems

Could you please post complete product/model number of your Notebook? You can use link below to find this info
http://h10025.www1.hp.com/ewfrf/wc/document?tmp_renderType=findModel&cc=us&dlc=&docname=c00033108&lc...

//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//

I am an HP employee!!
Honor Student
Frenchie_36
Posts: 2
Registered: ‎08-30-2011
Message 3 of 60 (28,993 Views)

Re: Hp Pavilion dm4 touchpad problems

It is an HP Pavilion dm4 Notebook PC and the product number is XU440AV.

PhD Student
wes_notebooks
Posts: 703
Registered: ‎12-05-2008
Message 4 of 60 (28,550 Views)

Re: Hp Pavilion dm4 touchpad problems

Frenchie,

 

There is a fix for touchpad problems on the dm4-2xxx models.  Install both the updated BIOS and the ALPS driver:

 

Alps Touchpad Driver 7.206.1717.117 sp52422.exe

 

HP Notebook System BIOS Update (Intel Processors)  F.04  sp53126.exe 

 

Let us know if this works.

 

wes


I am an HP employee.
Honor Student
blazindave
Posts: 2
Registered: ‎10-12-2011
Message 5 of 60 (28,294 Views)

Re: Hp Pavilion dm4 touchpad problems

Does that fix work also for a dm4-1160us?  My touchpad has been a bit finicky since I bought the computer, but I've noticed lately it seems to have gotten worse - the multi-touch for scrolling is a lot harder to use than it used to be...

 

If this fix doesn't work, can I buy a new touchpad and replace it - maybe with a newer (read: better working) version?

Student
downtownbrown91
Posts: 1
Registered: ‎01-05-2012
Message 6 of 60 (26,508 Views)

Re: Hp Pavilion dm4 touchpad problems

I downloaded the first driver multiple times but it didnt resolve anything. I downloaded the second link and it said that the certain BIOS was not for my computer.

Honor Student
Giovanny
Posts: 4
Registered: ‎01-06-2012
Message 7 of 60 (26,502 Views)

Re: Hp Pavilion dm4 touchpad problems

Downtownbrown, im in the same boat as you. can anyone help us?

Distinguished Professor
kamatr
Posts: 2,527
Registered: ‎07-21-2010
Message 8 of 60 (26,469 Views)

Re: Hp Pavilion dm4 touchpad problems

The BIOS and touchpad driver is not common across all DM4 models. 

 

Could you please post complete product/model number of your Notebook? You can use link below to find this info
http://h10025.www1.hp.com/ewfrf/wc/document?tmp_renderType=findModel&cc=us&dlc=&docname=c00033108&lc...

//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//

I am an HP employee!!
Honor Student
Giovanny
Posts: 4
Registered: ‎01-06-2012
Message 9 of 60 (26,466 Views)

Re: Hp Pavilion dm4 touchpad problems

I have a Pavilion dm4 2165dx.

the product number is QE375UA#ABA

Honor Student
DesignThis
Posts: 2
Registered: ‎01-12-2012
Message 10 of 60 (26,248 Views)

Re: Hp Pavilion dm4 touchpad problems

Hi.  Same problem here (left button on trackpad stopped working).  This is on a dv4-1540us.

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